uop com 295 entire course Flashcards
UOP COM 295 Entire Course + Final Guide
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COM 295 Week 1 Mobile Technology Paper
COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers)
COM 295 Week 2 Assignment Collaboration Definitions Paper
COM 295 Week 3 Assignment Constructing Effective Business Messages Part I (2 Papers)
COM 295 Week 4 Assignment Developing Persuasive Business Messages Part II (2 Papers)
COM 295 Week 5 Assignment Designing Effective Presentations Part III (2 PPT)
COM 295 Week 1 Knowledge Check
COM 295 Week 1 Communication Process Worksheet
COM 295 Week 2 Knowledge Check
COM 295 Week 2 Global Communication Worksheet
COM 295 Week 2 Ethics & Credibility in Business Communications
COM 295 Week 3 New Hire Communication
COM 295 Week 3 Technology and Communications
COM 295 Week 3 Knowledge Check
COM 295 Week 4 Persuasive Message
COM 295 Week 4 CAREER CONNECTION Resume Building
COM 295 Week 5 CAREER CONNECTION Persuasive Presentation
COM 295 Week 5 CAREER CONNECTION Resume Review
COM 295 Final Exam Guide (Score 25/30)
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UOP COM 295 Final Guide (2 Sets)
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SET 1
- A colleague asks you for advice on how to understand the audience of his persuasive message. Which of the following pieces of advice will you offer?
o Consider the psychological principles that impact people’s decisions. (Page 241)
o Ask as few questions as possible to avoid annoying them.
o Wait until the message is perfected before choosing the right audience.
o Focus on their values and not their needs. - Javier is an editorial manager at a publishing company. He wants to give one of his supervisors an “Employee of the Year” award. Which of the following supervisors should he choose if he is looking for an employee with a strong sense of caring?
o Paul, who is the best copy editor and proofreader in the department
o Ayesha, who always takes on extra work to help the department meet its deadlines
o Jon, who sets short- and long-term deadlines for every project and meets them promptly
o Jenny, who helps her employees develop the skills that will allow them to advance. (Page 199)
3. Bao is conducting a study that compares the cost of keeping print messages on file versus storing digital messages in the cloud. What aspect of communications relates to the storage of messages? o coordination o planning o permanence (Page 36) o constraint
- Which of the following is true of documenting secondary research sources?
o Statements that are paraphrased do not require documentation.
o Ideas that are summarized do not require documentation.
o The only thing that has to be documented is a direct quotation.
o Writers can use a variety of documentation systems, including MLA and APA styles. (Page 382)
5. Rick is trying to schedule a video teleconference with colleagues at several locations. To do so, he needs to coordinate their schedules and also check to see if the company needs to invest in any additional resources to make it happen. By addressing coordination and resource issues, he is dealing with: o richness o immediacy o constraint (Page 36) o control
- Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought?
o Cite all her research sources
o Adopt a methodical approach to decision making
o Generate her own conclusions and recommendations (Page 382)
o Use the most current documentation guidelines - In the context of developing persuasive messages, which of the following is most likely to help you demonstrate a voice of competence?
o using only emotional appeals in your persuasive messages
o adopting the tone of mass advertising such as over-the-top appeals
o focusing only on logical appeals
o developing strong ideas in the interest of your audience (Page 243)
8. Which of the following should contain all your research sources and should be provided at the end of your report? o The executive summary o Table of contents o Citations o The reference list (Page 382)
- Which of the following is an example of psychological noise?
o Jenna’s boss does not take her complaint seriously because construction noise prevented him from hearing it.
o Jenna’s boss does not take her complaint seriously because he thinks teenagers always exaggerate (Page 28)
o Jenna’s boss does not understand what she tells him because his hearing aid battery dies.
o Jenna’s boss does not understand that when she says a product is ‘bad’ she means she likes it. - One of the first tasks to accomplish when developing a presentation is to:
o Use headings to create a storyboard
o Develop effective slides
o Gather content for an effective review
o Understand the needs of your audience (Page 420) - Which of the following is an example of projected cognitive similarity?
o Rico assumes that all cultures are inferior to his culture.
o Bill assumes that the cultural stereotypes shown in the popular media are true.
o Elana assumes that no two cultures are alike in terms of values and norms.
o Deirdre assumes that other cultural groups have the same values as hers. (Page 92) - Your coworker LaRita has asked you to review her slide presentation. You notice that it is difficult to recognize and process the most important ideas and information. To help her fix this, what will you recommend that she change?
o She should choose dark backgrounds and text colors.
o She should use bold or italics to highlight key ideas (Page 429 & Page 439)
o She should include a compelling image every few slides.
o She should limit her text to five words per line and three to four lines per slide. - In order to focus your presentation on people, you should:
o Avoid using presentation software or other technology
o Include as many photographs as possible on your slides
o Use a lot of “I” statements
o Make individuals and groups the subject of your sentences (Page 448) - A mistake that many job applicants make while creating resumes is:
o Trying to display everything they do well (Page 470)
o Neglecting to include areas they need to improve on
o Highlighting only a few of their abilities and attributes
o Forgetting to include their hobbies and other interests - By doing audience analysis, Radika discovers that the people she will be giving her sales presentation to know very little about her product. Because of this, she is likely to decide to:
o Use only emotional appeals in her presentation
o Spend more presentation time informing the audience
o Involve them in her presentation
o Eliminate bulleted and numbered lists from her slides - Which of the following is typically included in the drafting stage of writing an effective business message?
o Setting a positive and other-oriented tone (Page 119)
o Ensuring that the communication is fair
o Finding the needs of the audience
o Identifying the primary message and key points - In order to design your slides to facilitate ease of processing, you should:
o Limit your text to ten words per line (Page 429)
o Provide as much information as possible on every slide
o Use at least one compelling image on every slide
o Use complex charts for complex information
18. \_\_\_\_\_\_\_\_\_\_ is the process of converting meaning into messages composed of words and nonverbal signals. o Filtering o Translating o Decoding o Encoding (Page 26)
19. Vanessa has been assigned the task of creating an effective business message aimed at improving the productivity of the employees in her company. In the process of creating the business message, she studies the background of the employees, their needs, and priorities. To which step of the planning process for developing influential messages does Vanessa’s action typically belong? o Message review o Message structuring o Idea development o Audience analysis (Page 120)
- In the context of persuasive messages, validating your readers means that you are:
o Recognizing and appreciating others’ needs and preferences as legitimate (Page 245)
o Providing solid reasons why your product, service, or idea benefits readers
o Demonstrating a business need – a gap between what is and what could be
o Overcoming objections by providing counterpoints - Which of the following is typically included in the reviewing state of writing an effective business message?
o Ensuring the communication is fair (Page 119)
o Identifying the primary message and key points
o Setting a positive and other-oriented tone
o Finding the needs of the audience - ________ noise occurs when communicators apply different meanings to the same words or phrases.
o Physical
o Semantic (Page 28)
o Cognitive
o Psychological
23. Performing at the highest standards, not just for oneself, but for the team, for the supervisor, for the consumer, and for the company’s shareholders, indicates a sense of \_\_\_\_\_\_\_\_\_. o Accountability (Page 8) o Individuality o Future-orientation o Opportunity
- Your resume should tell a story of:
o Everything you have learned and one in your previous job
o Your educational accomplishments
o How you plan to improve your areas of weakness
o The value you can provide to a company (Page 470) - Which of the following is useful advice on conducting business across cultures with those who have limited English ability?
o Use slang and jargon instead of literal language as much as possible
o Determine a person’s level of communication proficiency within the first few moments of your interactions with them.
o Allow those with limited English ability enough time to process their thoughts into English. (Page 94)
o Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful. - Which of the following facilitates a one-stop work space containing project and meeting information, shared files, and communication platforms?
o Written messages
o Social networking (Page 38)
o Webinar
o Texting - Which of the following is true of competence?
o It increases when individuals focus on connecting with others.
o It is innate and cannot be gained through experience.
o It is often evaluated by one’s track record of achievements. (Page 274)
o It has grown less important in the post-trust era. - Gregor, who works at a textbook company, has put together a presentation proposing that the company save money by getting its images from less expensive stock, photo sites. Gregor needs to present his idea to the executive committee. Considering the content of his presentation, which of the following people on the committee should he most try to influence?
o The design director
o The production editor
o The marketing director (Page 358)
o The editorial director - Which of the following is a trait of individualists?
o They communicate directly to efficiently deal with work tasks and outcomes. (Page 95)
o They tend to stay in contact with and work through extended networks.
o They stay in relationships even when they are no longer mutually satisfying.
o They tend to follow the perceived dreams and goals of the group as a matter of duty. - The career summary section of a resume should provide the candidate’s ________.
o Objective for the job search
o Major accomplishments, abilities, and attributes. (Page 470)
o Memberships, awards, certifications and licensure, and activities
o List of personal references.
SET 2
Vanessa has been assigned the task of creating an effective business message aimed at improving the productivity of the employees in her company. In the process of creating the business message, she studies the background of the employees, their needs, and priorities. To which step of the planning process for developing influential messages does Vanessa’s action typically belong?
Idea development
Message review
Message structuring
Audience analysis
Gregor, who works at a textbook company, has put together a presentation proposing that the company save money by getting its images from less expensive stock photo sites. Gregor needs to present his idea to the executive committee. Considering the content of his presentation, which of the following people on the committee should he most try to influence?
• The design director
•The marketing director
•The production editor
•The editorial director
———————-
Which of the following facilitates a one-stop work space containing project and meeting information, shared files, and communication platforms?
•texting
•written messages
•social networking
•Webinar
———————————————-
Rick is trying to schedule a video teleconference with colleagues at several locations. To do so, he needs to coordinate their schedules and also check to see if the company needs to invest in any additional resources to make it happen. By addressing coordination and resource issues, he is dealing with:
•constraint
•immediacy
•richness
•Control
————————
The career summary section of a résumé should provide the candidate’s
•major accomplishments, abilities, and attributes
•objective for the job search
•memberships, awards, certifications and licensure, and activities
•list of personal references
——————————-
Your coworker LaRita has asked you to review her slide presentation. You notice that it is difficult to recognize and process the most important ideas and information. To help her fix this, what will you recommend that she change?
•She should choose dark backgrounds and text colors.
•She should include a compelling image every few slides.
•She should limit her text to five words per line and three to four lines per slide.
•She should use bold or italics to highlight key ideas.
_________________
Which of the following is a trait of individualists?
•They tend to follow the perceived dreams and goals of the group as a matter of duty.
•They communicate directly to efficiently deal with work tasks and outcomes.
•They stay in relationships even when they are no longer mutually satisfying.
•They tend to stay in contact with and work through extended networks.
-_—————————–
Lori is using secondary research to develop a business report. How can she write her report in a way that demonstrates originality in thought?
•Use the most current documentation guidelines
•Cite all her research sources
•Generate her own conclusions and recommendations
•Adopt a methodical approach to decision making
———————————-
A mistake that many job applicants make while creating résumés is:
•neglecting to include areas they need to improve on
•highlighting only a few of their abilities and attributes
•forgetting to include their hobbies and other interests
•trying to display everything they do well
In order to design your slides to facilitate ease of processing, you should:
•use complex charts for complex information
•use at least one compelling image on every slide
•limit your text to ten words per line
•provide as much information as possible on every slide
————————–
_____ is the process of converting meaning into messages composed of words and nonverbal signals.
•Encoding
•Translating
•Filtering
•Decoding
——————————–
In the context of developing persuasive messages, which of the following is most likely to help you demonstrate a voice of competence?
•focusing only on logical appeals
•developing strong ideas in the interest of your audience
•using only emotional appeals in your persuasive messages
•adopting the tone of mass advertising such as over-the-top appeals
—————————————
A colleague asks you for advice on how to understand the audience of his persuasive message. Which of the following pieces of advice will you offer?
•Ask as few questions as possible to avoid annoying them.
•Consider the psychological principles that impact people’s decisions.
•Focus on their values and not their needs.
•Wait until the message is perfected before choosing the right audience.
————————–
Performing at the highest standards, not just for oneself, but for the team, for the supervisor, for the consumer, and for the company’s shareholders, indicates a sense of _________.
•individuality
•future-orientation
•opportunity
•Accountability
——————————————
Your résumé should tell a story of:
•everything you have learned and done in your previous job
•the value can provide to a company
•how you plan to improve your areas of weakness
•your educational accomplishments
——————————
Which of the following is true of documenting secondary research sources?
•Ideas that are summarized do not require documentation.
•Statements that are paraphrased do not require documentation.
•Writers can use a variety of documentation systems, including MLA and APA styles.
•The only thing that has to be documented is a direct quotation.
————————————-
In the context of persuasive messages, validating your readers means that you are:
•demonstrating a business need—a gap between what is and what could be
•providing solid reasons why your product, service, or idea benefits readers
•recognizing and appreciating others’ needs and preferences as legitimate
•overcoming objections by providing counterpoints
—————————–
By doing audience analysis, Radika discovers that the people she will be giving her sales presentation to know very little about her product. Because of this, she is likely to decide to:
•use only emotional appeals in her presentation
•spend more presentation time informing the audience
•involve them in her presentation
•eliminate bulleted and numbered lists from her slides
Which of the following is typically included in the drafting stage of writing an effective business message?
•ensuring that the communication is fair
•identifying the primary message and key points
•finding the needs of the audience
•setting a positive and other-oriented tone
——————————
One of the first tasks to accomplish when developing a presentation is to: •gather content for an effective review •understand the needs of your audience •develop effective slides •use headings to create a storyboard \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
Which of the following is useful advice on conducting business across cultures with those who have limited English ability?
•Determine a person’s level of communication proficiency within the first few moments of your interactions with them.
•Allow those with limited English ability enough time to process their thoughts into English.
•Use slang and jargon instead of literal language as much as possible.
•Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful.
————————————-
Javier is an editorial manager at a publishing company. He wants to give one of his supervisors an “Employee of the Year” award. Which of the following supervisors should he choose if he is looking for an employee with a strong sense of caring?
•Paul, who is the best copy editor and proofreader in the department
•Jenny, who helps her employees develop the skills that will allow them to advance
•Ayesha, who always takes on extra work to help the department meet its deadlines
•Jon, who sets short- and long-term deadlines for every project and meets them promptly
—————————–
In order to focus your presentation on people, you should:
•use a lot of “I” statements
•avoid using presentation software or other technology
•make individuals and groups the subject of your sentences
•include as many photographs as possible in your slides
_________________________________
Which of the following is an example of projected cognitive similarity?
•Rico assumes that all cultures are inferior to his culture.
•Elana assumes that no two cultures are alike in terms of values and norms.
•Bill assumes that the cultural stereotypes shown in the popular media are true.
•Deirdre assumes that other cultural groups have the same values as her
———————–
Which of the following is an example of psychological noise?
•Jenna’s boss does not take her complaint seriously because construction noise prevented him from hearing it.
•Jenna’s boss does not understand what she tells him because his hearing aid battery dies.
•Jenna’s boss does not take her complaint seriously because he thinks teenagers always exaggerate.
•Jenna’s boss does not understand that when she says a product is “bad,” she means she likes it.
——————————–
Which of the following is typically included in the reviewing stage of writing an effective business message?
•ensuring the communication is fair
•identifying the primary message and key points
•finding the needs of the audience
•setting a positive and other-oriented tone
——————————
Which of the following should contain all your research sources and should be provided at the end of your report?
•table of contents
•citations
•the reference list
•the executive summary
———————————
_____ noise occurs when communicators apply different meanings to the same words or phrases.
•Semantic
•Physical
•Cognitive
•Psychological
—————————————–
Which of the following is true of competence?
•It has grown less important in the post-trust era.
•It is innate and cannot be gained through experience.
•It increases when individuals focus on connecting with others.
•It is often evaluated by one’s track record of achievements.
———————————–
Bao is conducting a study that compares the cost of keeping print messages on file versus storing digital messages in the cloud. What aspect of communications relates to the storage of messages?
•planning
•coordination
•constraint
•permanence
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UOP COM 295 Week 1 Communication Process
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Complete the Communication Process.
Review pp. 10 & 11 in Ch. 1 of Business Communication Today for more information.
Click the Assignment Files tab to submit your assignment.
Steps of Communication Model
- Sender has an idea.
- Sender encodes the idea in a message.
- Sender produces the message in a medium.
- Sender transmits message through a channel.
- Audience receives the message.
- Audience decodes the message.
- Audience responds to the message.
- Audience provides feedback to the sender.
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UOP COM 295 Week 1 Knowledge Check
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1. As part of an effort to hire younger workers, a multinational organization assures applicants that they will get to visit its offices in other countries and work with the employees there. However, only two out of every nine workers actually get selected for such projects. What moral dilemma best fits this scenario?
2. Hester’s organization has put her in charge of setting up their first office in a different country. She hires a construction firm to oversee the building operations. A project manager at the firm tells her that the building work is “almost complete,” but when Hester goes in person a week later she finds that work hasn’t even begun. What moral dilemma best describes this situation?
3. Which of the following could lead to an ethical dilemma as a result of a cosmetic half-truth?
4. Dave is a member of the talent acquisition team at a pharmaceutical company. He almost always follows official guidelines when communicating in a professional capacity. However, he recently wrote an “off the record” letter to an applicant mentioning that while his credentials were excellent, he could not be offered employment as Dave’s next hire needed to fulfill certain diversity requirements. Can the company be held legally accountable in this instance? Why or why not?
5. Which act led to managers asking employees to grant signed permission before revealing confidential information?
6. Gabriel’s job involves overseeing business correspondence between his company and various governmental agencies. The passage of a certain act made this correspondence available for public scrutiny, and so Gabriel must ensure that all communication satisfies government requirements without divulging valuable company secrets. Which of the following acts made this correspondence available to the public?
7. Which of the following terms refers to a shared system of symbols, beliefs, attitudes, values, expectations, and norms for behavior?
8. Juan, an anthropologist studying the lives of tribes in a remote forest region, notices that the people of a particular tribe are afraid of outsiders, and they avoid contact with neighboring tribes and civilizations. The attitude of the tribe can be described as _____.
9. Gina’s organization is headquartered in a country which has a low-context culture. The project she is working on requires her to spend a few months in a country with a predominantly high-context culture. What will Gina learn about the communication style of high-context cultures once she interacts with her colleagues there?
10. In the context of intercultural business communication, why is it important to become aware of your own biases?
11. What information on U.S. business culture would you give to an employee who recently moved to your local office?
12. What is the process in which a translator encodes a message into another language and then a different translator retranslates the same message into the original language?
13. Gillystone Inc. has employees in branches across the United States. The company wants to create a common site for information about all the projects its employees tackle, the solutions they offer, and the results of these solutions over time. Employees will be required to update the site frequently by themselves, adding their observations and experiences. Which of the following technologies is the best option for both Gillystone and its employees?
14. What is the process of obtaining ideas, solutions, and insights to organizational issues from groups of people from inside as well as outside an organization known as?
15. Pelican Toys has distributors throughout the United States. At present, the company keeps in contact with its distributors through telephone and email, communicating confidential information about new products and prices. Distributors contact Pelican headquarters to communicate their queries. Pelican wants to upgrade to a secure online system through which distributors can access information from the company and communicate their queries or complaints as quickly as possible. Which of the following methods is most suited for this purpose?
16. Once a receiver receives a message, he understands the idea communicated by the message through a process known as
17. Who among the following people is at the transmission stage of the communication process?
18. Dave edits a travel blog. Rachel, one of the contributors, has written a substandard article for the blog, and Dave has to give her feedback to help her improve the piece. Which of the following is the most constructive way to offer feedback?
19. Aman, a technical manager at Soo Kin Technologies, has recently started working with a new team. One of his team members sends him an urgent message on the company’s instant messaging client. However, Aman’s computer has a number of different applications running, and he doesn’t notice the message until the next morning. Which barrier to communication is demonstrated in this scenario?
20. Leanne is the marketing manager in charge of executing Unipax’s new marketing strategy. A month into implementation, market research reveals that the strategy is largely ineffective. Though others in the company want to change the strategy, Leanne insists on retaining it, saying that the market research data does not reveal anything about the marketing strategy. Which barrier to communication is Leanne likely to be experiencing?
21. Identify the instance in which a filter blocks or distorts a message before it reaches the recipient.
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UOP COM 295 Week 1 Mobile Technology Paper
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Write a 350 to 700-word response to the questions below
• Discuss how mobile technology is changing the practice of business communication.
• Define ethical communication.
• Explain how the widespread use of social media has increased the attention given to the issue of transparency.
• Give an example of how mobile communication can be used to in a business setting.
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UOP COM 295 Week 2 Assignment Collaboration Definitions Paper
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COM 295 Week 2 Assignment Collaboration Definitions Paper
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UOP COM 295 Week 2 Assignment Empathetic Listening Scenario (2 Papers)
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Think back over conversations you have had with friends, family members, co-workers, or classmates.
Select a conversation in which the other person wanted to talk about something that was troubling him or her. As you replay this conversation in your mind, think about how well you did in terms of empathic listening.
Develop a 1,050-word analysis including:
Explain whether you found yourself being critical when the person really just needed someone to listen.
Identify whether you let the person know, by your words or actions, you cared about his or her dilemma, even if you were not able to help in any other way.
Analyze your listening performance.
Note: Be sure not to disclose any private information; you can change the names of the people involved or the circumstances as needed to maintain privacy.
Format the assignment consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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UOP COM 295 Week 2 Ethics in Business Communications
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Based on your Week 2 collaborative learning team discussion:
Compose a 350-word individual summary of your team’s discussion.
Click the Assignment Files tab to submit your assignment.
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UOP COM 295 Week 2 Global Communications Worksheet
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Your supervisor wants to send a brief e-mail message, welcoming employees recently transferred to your department from different regions across the company, which are Brazil, Russia, India, and China. Create a clear and concise welcome message that would be appropriate for these groups of employees.
Research the communication style of each of the following countries:
• Brazil
• Russia
• India
• China
Transcribe the following welcome message for the employees from each country:
I wanted to welcome you ASAP to our little family here in the States. It’s high time we shook hands in person and not just across the sea. I’m pleased as punch about getting to know you all, and I for one will do my level best to sell you on America.
Complete the table below with your transcribed welcome messages. Also indicate whether each of the countries are more individualistic or relationship focused, and whether they are direct or indirect in their communication.
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UOP COM 295 Week 2 Knowledge Check
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1. As the communications manager for your company, you need to identify a tool that employees can use to communicate with each other quickly and informally and that can indicate whether a particular employee is busy or available for communication. Which of the following tools would you pick?
2. Januz is a language researcher who wants to collect and analyze traditional songs, rhymes, and stories from a variety of cultures for a research project. He posts a request for information on a website, and visitors from around the world share their stories for his project. Which of the following is Januz using?
3. What is the process of recording audio or video files and distributing them online known as ?
4. What would you include at the beginning of an article as a concise version that provides readers with all the main points and skips over details?
5. You notice that employees in your company tend to waste time when using the company’s instant messaging system. What would you advise them to do to make instant messaging more efficient and effective for organizational communication?
6. Brian runs a music blog on which he posts podcasts of different music artists discussing their newest album releases. If he wants to effectively adapt the three-step writing process to his podcast, what will he do during the completing stage?
7. Marco needs to write an article for a magazine. While he has a main idea and a theme in mind, he is not sure how to clearly organize large amounts of information. He decides to record himself describing out loud what he intends to write and repeat the process until he has narrowed down and tightened the message. What technique is Marco employing?
8. A graphic technique used to develop and construct content by starting with a main idea then branching out to connect other related ideas is known as what?
9. Farah, a biologist at a local university, is giving a lecture on a hard-to-understand subject. What guideline should Farah follow to better define the scope of her message and heighten audience receptivity?
10. Your friend asks you how to avoid using biased language in a report on her company’s branding strategies. What would your advice be?
11. When might you prefer using the active voice over the passive voice in business communication?
12. What term is used to refer to a standard block of text that is reused in multiple documents?
13. Identify the sentence that is NOT in parallel form.
14. For what reason would an editor of a political newsmagazine choose to use justified type?
15. What are lines of text or graphics that are repeated at the top of every page in a document?
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UOP COM 295 Week 3 Assignment Constructing Effective Business Messages Part I (2 Papers)
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Select a product or service for this assignment in which you believe your organization should invest capital resources to develop for sale in a global environment.
Review Ch. 4 of Business Communication Essentials.
Create a Microsoft® Word analysis of 1,400 words that includes the following:
Describe the product or service, including its main characteristics.
Why do you believe this product is worthwhile?
A profile of your audience/s. Why are these audience/s important? How different would you approach each audience?
Explain how you would establish credibility.
Explain why you selected the channel.
Select the appropriate channel for delivering your message based on context, audience, and purpose.
Format your assignment consistent with APA guidelines.
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UOP COM 295 Week 3 Knowledge Check
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1. Which page found in short reports provides authorization details and contact information so readers can send in queries?
2. Taro is writing a memo to the marketing department to remind the team about a meeting. What must be included in his memo?
3. What would you include in the bibliography of a report?
4. What is useful to keep in mind when writing a short report?
5. When does a non sequitur occur within a business proposal?
6. Simone is writing a proposal to an investor to request additional funding for her new business. What can she do in the proposal to increase her chances of securing the funding?
7. What is important to keep in mind when evaluating sources for secondary research?
8. What online search involves using operators such as AND, OR, and NOT?
9. Eva is a market research scientist whose latest client is a paint manufacturing company that has operations in many countries. She is required to find out why the sales of blue paint in a particular country are highest during the months of September and October. These are also the months when the country receives the highest rainfall. Upon further investigation, she finds out that the people in this country paint their doors blue as part of a festival celebrated during the two months. In this scenario, what can Eva classify the connection between high sales and rainfall as?
10. What should you keep in mind when organizing information in order to create a persuasive message?
11. What is the process of working from specific evidence toward a general conclusion known as?
12. Adam is the digital media manager for Band Box Inc., which is a paid service for online streaming audio. What is he required to do when advertising on websites?
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UOP COM 295 Week 3 New Hire Communication
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For more classes visit http://www.assignmentcloud.com Select a company you are familiar with. Imagine that this company is developing materials to communicate the company culture, process, procedures, and general information for a new hire. Compose a message for your audience using the three- step process outlined in Ch.10 (pp. 282-287) of Business Communication Today. Demonstrate each step in your communication. • Planning o Define the purpose. o Define the audience. o Identify the channel(s) of communication and why you selected that channel. • Writing o Create the message. • Completing o Proofread, revise, and submit.
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UOP Com 295 Week 3 Technology and Communications
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Based on your Week 3 collaborative learning team discussion:
Write an individual 350-word summary of a specific business communication technology from the list of interests and discuss its present and potential future impact on business communication.
Click the Assignment Files tab to submit your assignment.
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UOP COM 295 Week 4 Assignment Developing Persuasive Business Messages Part II (2 Papers)
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Scenario: In Week 3, you selected a product or service that you believe your organization should invest capital resources to develop the product or service for sale. To speed up the new product investment, you decide to write a memo proposing and advocating for the launch of a new product or service to the company president. Create a memo proposal using the AIDA model in a Microsoft® Word in a minimum of 1,400 words. You will add an introduction and conclusion, and your paper will include the following components: Convince your audience to invest capital resources to develop the product or service you intend to sell and explain your rationale. See Figure 9.5 - Persuasive Message Using AIDA model. Gain credibility (for yourself and your request) and (2) to make your readers believe that helping your product/service will indeed benefit the company. Close with a request for some specific action, and make that course of action as easy to follow as possible to maximize the chances of a positive response. Include secondary research to support your argument, related to your product and/or service. Explain what you will do in case the selected product or service does not initially sell as much as expected. Indicate potential digital channels for marketing your product or service. Consider cross-cultural and multinational implications. Note: Main points from this memo will be included in the Week 5 Persuasive Presentation. The following guidelines will help you effectively format specific memo elements, Business Communication Essentials, 7/e (Pg. 410): Addressees. When sending a memo to a long list of people, include the notation See distribution list or See below in the position at the top; then list the names at the end of the memo. Arrange this list alphabetically, except when high-ranking officials deserve more prominent placement. You can also address memos to groups of people--All Sales Representatives, Production Group, New Product Team. Courtesy titles. You need not use courtesy titles anywhere in a memo; first initials and last names, first names, or even initials alone are often sufficient. However, use a courtesy title if you would use one in a face-to-face encounter with the person. Subject line. The subject line of a memo helps busy colleagues quickly find out what your memo is about, so take care to make it concise and compelling. Body. Start the body of the memo on the second or third line below the heading. Like the body of a letter, it's usually single-spaced with blank lines between paragraphs. Indenting paragraphs is optional. Handle lists, important passages, and subheadings as you do in letters. Writer's initials. Unlike a letter, a memo doesn't require a complimentary close or a signature, because your name is already prominent at the top. However, you may initial the memo--either beside the name appearing at the top of the memo or at the bottom of the memo. Format consistent with APA guidelines.
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