verbal and non verbal communication

Question 1

verbal communication?

Answer 1

use of words to pass info between people. spoken and written

Question 2

non verbal communication?

Answer 2

any other way info is able to be passed. facial expressions and body language

Question 3

eye contact?

Answer 3

two people look directly at each other, passes on social meaning

Question 4

what does eye contact help with?

Answer 4

regulates the flow of conversation - person who is speaking will look away and the person listening will be looking - helps to stop pauses within the conversation

Question 5

signalling attraction

Answer 5

eye contact can be a way used to signal attraction - paying attention - interested in the person - getting eye contact across a crowded room also signals attraction

Question 6

expressing emotion?

Answer 6

amount of eye contact - combined with facial expressions - communicates level of emotion felt - more angry,happy,sad if they hold the eye contact

Question 7

body language?

Answer 7

form of non verbal communication - position of body passes on info - relating to a person’s internal emotional state

Question 8

open posture?

Answer 8

self confidence - like the other person - relaxed with open arms

Question 9

closed posture?

Answer 9

low self confidence - rejection towards the other person - tense facing away with crossed arms

Question 10

postural echo?

Answer 10

mirroring - interest in the person

Question 11

touch

Answer 11

affection, dominance

Question 12

what is different about personal space?

Answer 12

cultural differences - acceptable space learnt through socialisation. close “contact cultures” - south america - “non-contact cultures” - northern europe

Question 13

gender differences?

Answer 13

plays a role in personal space - personal space between men to men seems to be larger than women to women

Question 14

status?

Answer 14

similar status they will be closer together - compared to people together with a high and low status and keep larger distance between each other

Question 15

evaluation?

Answer 15

practical applications of knowledge of body language - understanding body language signals can help people to struggle to communicate and can help them build up there interpersonal skills - understanding body language differences between cultures can help with international businesses

ope to subjective interpretation - unconscious process - participants are not able to accurately self report