VERBAL & NONVERBAL COMM Flashcards
1
Q
Uses words to convey information
A
Verbal (either vocal or nonvocal)
2
Q
Spoken language
A
Vocal
3
Q
Alternatives to vocal language (written words, sign language, braille)
A
Nonvocal
4
Q
Transmission of messages without the use of words; uses gestures body movements, facial expressions
A
Nonverbal communication
5
Q
People interpret messages in different ways. Depending in communicators’:
A
Relationship
Cultural values
Background
Beliefs
6
Q
Nonverbal cues are important for
A
Identity management
Defining relationships
Expressing emotions
7
Q
Thinking
Encoding
Transmitting
A
Sender
8
Q
Perceiving
Decoding
Understanding
A
Receiver
