Volume C Flashcards
A technician, Joe, has been told that one of the workers at his company has been using a company laptop for illicit activity. The IT manager assigned Joe the task of retrieving the laptop and brining it back to the repair center. Which of the following has Joe performed?
A. Device preservation
B. Gathering evidence
C. Use of documentation
D. Maintain chain of custody
B. Gathering evidence
Which of the following network devices broadcasts all data to all users?
A. Router
B. Bridge
C. Switch
D. Hub
D. Hub
Which of the following is a type of Fiber connector?
A. RJ-45
B. ST
C. F-Connector
D. BNC
B. ST
The network printer is locking up and printing garbled text. When the user cancels the job from their local print queue, nothing happens. Which of the following is the MOST likely cause?
A. The printer needs to be set to factory defaults
B. The printer needs to be power cycled to clear the job
C. The print servers queue needs to be checked
D. The user’s workstation needs to be rebooted
C. The print servers queue needs to be checked
A laser multi-function device in an office is able to scan documents, but users are reporting that when they try to make copies the receive an error. Which of the following troubleshooting steps should a technician try FIRST?
A. Replace all empty ink cartridges in the MFD.
B. Check the toner level to see if it is low.
C. Ensure the MFD is connected and on the network.
D. Apply a new preventative maintenance kit.
B. Check the toner level to see if it is low.
Which of the following cable types is used to transmit data from a satellite dish to the satellite modem?
A. Fiber
B. CAT5e
C. CAT3
D. RG-6
D. RG-6
A customer had a small electrical fire in one of their older home computers but it was easily put out because there was a box of baking soda in the kitchen. In the future the customer wants to be better prepared. The customer contacts the technician for the right fire extinguisher. Which of the following should be recommended?
(Select TWO)
A. Class ABC extinguisher B. Class C extinguisher C. Bigger box of baking soda D. Class B extinguisher E. Class K extinguisher
A. Class ABC extinguisher
B. Class C extinguisher
Which of the following types of connectors can use a maximum of 8 strands of wires?
A. RS-232
B. RJ-11
C. BNC
D. RJ-45
D. RJ-45
Which of the following describes a function of dual rate memory?
A. Refreshing the level 3 cache twice per clock signal
B. Reading or writing twice per clock signal
C. Correcting errors in memory twice per clock signal
D. Reading and writing twice per clock signal
B. Reading or writing twice per clock signal
Which of the following TCP/IP address is a Class B address?
A. 172.16.32.1
B. 15.10.1.1
C. 10.0.0.1
D. 192.168.5.5
A. 172.16.32.1
Which of the following internet connection types uses analog transmission? (Select TWO)
A. DSL B. IDSN C. WiMAX D. Dial-up E. Satellite
A. DSL
D. Dial-up
Which of the following Internet connection types usually has access controlled with PPPoE security authentication?
A. Cable
B. LTE
C. WiMAX
D. DSL
D. DSL
Which of the following devices forwards any packet to all ports regardless of the packet address?
A. Hub
B. Bridge
C. Router
D. Switch
A. Hub
A technician wants to simplify users’ wireless configuration in a new remote office. Which of the following must be configured on the access point to allow wireless clients to automatically negotiate secure authentication with the SOHO access point?
A. Enable QoS
B. Enable SSID Broadcast
C. Enable MAC filtering
D. Enable WPS
D. Enable WPS
Which of the following cable types deliver a non-digital signal? (Select TWO)
A. Display Port B. HDMI C. DVI-D D. VGA E. DVI-A
D. VGA
E. DVI-A
