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copy Leadership Final Exam COPY > Week 1 Decision-Making, Management, & Leadership (4 Questions) > Flashcards

Week 1 Decision-Making, Management, & Leadership (4 Questions) Flashcards

1
Q

Leaders

  • _____ others
  • Maximize work _______
  • Are needed to _____ the planned ____ that is part of system improvement
A
  • Empower
  • Effectiveness
  • Implement, Change
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2
Q

Managers

  • G____, D____, and M___ others
  • _____ when ____ are threatened
  • Emphasize C_____
A
  • Guide, Direct, Motivate
  • Intervene, goals
  • Control
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3
Q

Leadership

  • Leadership attempts to influence =
  • Combination of (2) factors
  • Personality t___, s___, and e____
  • Characteristics of a ______
A
  • the beliefs, opinions, or behaviors of a person or group
  • intrinsic, extrinsic
  • traits, skills, expertise
  • situation
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4
Q

Management

  • Activities involved c_____ people, time, and supplies
  • Directed toward achieving desired o____
  • Defined areas of r______
A
  • coordinating
  • outcomes
  • responsibility
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5
Q

Who has delegated authority, an assigned position, a legitimate source of power? Leaders or Managers?

A

Managers

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6
Q

Who has a wider variety of roles? Leaders or Manager?

A

Leaders

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7
Q

Who is not part of a formal organization? Leaders or Managers?

A

Leaders

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8
Q

Focuses on group process, information gathering, feedback, and empowering others. Leaders or Managers?

A

Leaders

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9
Q

Expected to carry out specific functions. Emphasizes control, decision making, decision analysis, and results. Leaders or Managers?

A

Managers

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10
Q

Leadership

  • Is the art of getting?
  • Leaders are in the front, moving forward, taking risks and challenging the?
  • A job title does not make a person a leader, what does?
A
  • work done through others willingly
  • status quo
  • behavior determines if he or she occupies a leadership position
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11
Q

Types of Leadership (4)

A

1) Team Building/Motivator
2) Decision Maker
3) Developer/Evaluator
4) Conflict Manager/Negotiator

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12
Q

Team Building/Motivator =

A

= provides clear vision, goals, expectations; communicates proactively, builds team morale, collaborates

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13
Q

Decision Maker =

A

= responds to staff and client needs

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14
Q

Developer/Evaluator =

A

= encourages continual improvement, provides timely feedback and support, innovative and informative

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15
Q

Conflict Manager/Negotiator =

A

= Engages in active, effective listening

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16
Q

Leadership Theories (4)

A

1) Trait Theory
2) Contingency Theory
3) Situational Theory
4) Transformational Theory

17
Q

Trait Theory =

A

= some people are born to lead

18
Q

Contingency Theory =

A

= leadership style changes based on Group, Individual, and Task needs (ex. in a rapid response)

19
Q

Situational Theory =

A

= treat individuals differently based on their character traits and experiences

Note: as people mature, leadership style becomes less task focused and more relationship oriented

20
Q

Transformational Theory =

A

= builds on contingency and situational theories, leadership is a two way street!

NOTE:

  • leaders and followers both have ability to raise each other to higher lvls of motivation and morality
  • depends on many variables (organizational culture, values of leaders and followers, influence of leader/manager, and complexity of situation)
21
Q

Transformational Leader vs. Transactional Leader

Which is preferred?

A

Transformational!

22
Q

Transformational Leader focuses on =

Transactional Leader focuses on =

A

= focuses on larger picture rather than individual tasks (VISION AND EMPOWERMENT)

= focuses on management tasks (GETTING TASKS AND WORK DONE)

23
Q

Transformational Leader

  • Identifies common v____
  • is c____
  • I___ others with vision, has a __-term vision
  • Looks at e____
  • E_____ others
A
  • values
  • committed
  • Inspires, long-term
  • effects
  • Empowers
24
Q

Transactional Leader

  • Is a c_______
  • Uses ____-____ to meet goals
  • Identifies shared values?
  • Examines c_____
  • Uses contingency r_____
A
  • caretaker
  • trade-offs
  • no
  • causes
  • reward
25
Q

Emotional intelligence =

5

A

= ability to use emotions effectively, knowledge about how to have social interactions

  • Self awareness
  • Self regulation
  • Motivation
  • Empathy
  • Social skills
26
Q

Emotional intelligence and leaders, how do they relate?

A

Successful leaders have a high level of emotional intelligence, goes beyond book smarts, is required to enhance their success

27
Q

Critical Thinking =

A

= Making meaning of information through evaluation and judgment

28
Q

Decision Making =

A

= Deciding among at least two options (pros/cons)

29
Q

Problem Solving =

A

= Examine something that is “not right” and generate options to address

30
Q

Clinical Reasoning=

A

= Integrating and applying different types of knowledge to WEIGHT EVIDENCE, CRITICALLY THINK about arguments, and REFLECT upon process to arrive at diagnosis

  • includes deliberate process of generating alternatives, weighing evidence, and choosing most appropriate for time and situation
31
Q

Decision Making Models
1)
2)

A

1) Intuitive Judgment

2) Visual Aids

32
Q

Visual Aids (4)

A

1) Decision Grid
2) Decision Tree
3) Consequence Tables
4) SWOT (Strengths, Weaknesses, Opportunities, Threats)

33
Q

Decision Grid =

A

= visually examines alternatives, compare each against same criteria

34
Q

Decision Tree =

A

= decisions tied to outcome of other events

35
Q

Consequence Table =

A

= demonstrates how various alternatives create different consequences – lists objectives for solving a problem down one side of table and rates how each alternative would meet the desired objective

36
Q

SWOT =

A

= Strengths, Weaknesses, Opportunities, Threats

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