Week 2 Glossary Flashcards
1
Q
Analytical skills
A
Qualities and characteristics associated with using facts to solve problems
2
Q
Analytical thinking
A
The process of identifying and defining a problem, then solving it by using data in an organized, step-by-step manner
3
Q
Gap analysis
A
A method for examining and evaluating the current state of a process in order to identify opportunities for improvement in the future
4
Q
Root cause
A
The reason why a problem occurs