Week 2 Glossary Flashcards

1
Q

Analytical skills

A

Qualities and characteristics associated with using facts to solve problems

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2
Q

Analytical thinking

A

The process of identifying and defining a problem, then solving it by using data in an organized, step-by-step manner

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3
Q

Gap analysis

A

A method for examining and evaluating the current state of a process in order to identify opportunities for improvement in the future

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4
Q

Root cause

A

The reason why a problem occurs

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