Words Related To People Flashcards
Agents
Coworkers at the airport who serve customers handle baggage, direct aircraft, and equipment on the ground.
Agents working in the airport terminal are also called airport sales agents. (A.S.A.s)
Airport alert
The reserve flight attendants scheduled standby at the airport.
Airport alerts may be assigned any trip during the four to six hours they’re scheduled to standby at the airport.
Customers
The passengers traveling are always referred to as customers.
flight attendants always need to be aware of our customers and their needs.
Captain (CA)
The captain sits on the left side of the flight deck and is identified with four stripes on their uniform.
Crew
Any person whose primary job function is working onboard an aircraft inflight
Crew scheduling
The department responsible for assigning crewmembers to a flight.
First Officer (FO)
The pilot who sits in the right seat of the flight deck and has three stripes on their uniform.
Flight Service Leader (FSL)
A flight attendant working a position designated as the leader of the flight attendant crew on Trans-Atlantic and Trans-Pacific flights.
Lead/Purser
A flight attendant working as the leader of the flight attendant crew.
International Relief Officer (IRO)
An extra pilot scheduled on a flight, used to relieve the working Pilots for their crew rest.
Pilot In Command (PIC)
The pilot responsible for the operation and safety of an aircraft during flight time
Spinner
The term used to describe a customer who is boarded the aircraft, towards the end of the boarding process, unaware that there are no available seats.
Thru Customer
A customer who remains on the aircraft at an intermediate stop
