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Greg M > XH > Flashcards

XH Flashcards

1
Q

ZigBee Range

A

10 to 100 meters(30”to 300” ft)

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2
Q

RMA

A

Return Merchandise Authorization

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3
Q

XH Home Touchscreen communicates to multiple devices through 3 main technologies.

A

ZigBee, WIFI, Cellular

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4
Q

IEEE 802.15.4

A

ZigBee

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5
Q

IEEE 802.11

A

WIFI

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6
Q

AIP

A

Account Information Portal

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7
Q

IVS

A

Installation Verification Scorecard

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8
Q

Door/Window Sensors battery Life?

A

3-5 years

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9
Q

XH Touchscreen uses what kind of battery

A

4-volt lithium battery

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10
Q

LQI

A

Link Quality Indicator

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11
Q

Automatic transmission of battery condition as part of any status report

A

Battery Supervison

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12
Q

Door/Window sensor is a

A

wireless magnetic contact sensor and built in reed switch

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13
Q

how often is the battery power test completed ?

A

performed on the initial installation and periodically every several hours

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14
Q

thermostats , smart locks , lighting , garage door openers

A

Works with Xfinity Home

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15
Q

frequency used for sensors

A

2.4 Ghz on ZigBee(IEEE 802.15.4)

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16
Q

CMS

A

Centralized Monitoring Station

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17
Q

PRM

A

Panel Replacement Module

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18
Q

EOLR

A

End of Line Resistor

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19
Q

PIR

A

Passive Infra-Red

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20
Q

CTN

A

Call to Notify

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21
Q

CTV

A

Call to Verify

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22
Q

IVS Performance Scoring How are you measured ?

A
  1. CTV #1 and #2
  2. Sensor Test
  3. Camera WIFI Signal
  4. Mobile App Login
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23
Q

Keypad Max distance for communication to the touchscreen is ?

A

50ft

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24
Q

The Zigbee Keypad does not chime by default, but can be configured to chime by pressing and holding this ?

A

the “8” key (button)

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25
Q

XH keypad has 5 possible volume levels. press and hold __ to increase volume. and hold __ to decrease volume.

A

2 button increase #5 button decrease

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26
Q

a sensor with good signal strength communicates with the touchscreen how often?

A

once every 20-30 minutes

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27
Q

Initial testing the path between touchscreen and Central Monitoring Station (CMS) is called ?

A

Pre - Alarm testing

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28
Q

video resolution for XCam 1?

A

HD(720P) resolutions 109-degree view angle
indoor/outdoor
dual band wifi support

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29
Q

what is the video resolution for XCam 2?

A

Video Resolution 720p live / 1080p recorded video
field of view 120- degree

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30
Q

XCam 3

A

indoor camera

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31
Q

what are the 3 types of Xfinity Home protection?

A
  1. Self-Protection
  2. Pro-Protection
  3. Pro-Protection Plus
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32
Q

what are the 4 types of zone conditions for xh sensors?

A
  1. Ready
  2. Fault
  3. Trouble
  4. Alarm
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33
Q

what are the 5 types of zones for Xfinity Home?

A
  1. Entry/Exit
  2. Perimeter
  3. Interior
  4. Fire
  5. 24 - Hour
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34
Q

XH Arming modes(3)

A
  1. Stay
  2. Away
  3. Night
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35
Q

What are the Home Security Package?(3)

A
  1. Base Home
  2. Complete Home
  3. Ultimate Home
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36
Q

Automatic transmission of battery condition as part of any status report

A

Battery Supervision

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37
Q

Supervised

A

EOLR. , monitored by the control panel., if the line is shorted out, its resistance will go to close to zero, thus reporting damage or tampering

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38
Q

Non- Supervised

A

no EOLR., Control panel can’t detect potential damage or tampering., non-supervised wiring, if the line is shorted out, electrically, nothing changes.

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39
Q

High- Voltage for xh thermostats?

A

110v to 240v

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40
Q

Low-Voltage for xh thermostats?

A

1mV to 30 Volts
(1 milli-volt to 30 Volts)

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41
Q

alarm sounds then goes silent and then sends a signal to the CMS

A

Smash/Bash Protection

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42
Q

Frequency used for Sensors

A

2.4Ghz on ZigBee (IEEE 802.15.4)

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43
Q

Sensor & Magnet should be located ___ or less

A

<1.25”

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44
Q

Touchscreen RMA Process

A

-CPE ID of the RMA’D Touchscreen
-RMA Activation Code
-Account Phone Number
-Broadband Server IP
-Cellular Server IP
-Cellular APN

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45
Q

Relies on electrical pulses in the human body which change the screen’s electrical field

A

Capacitive Touch

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46
Q

Rules for XH (Managing Rules)

A

Common Rules:
-kids are home and safe
-home is secure while traveling/away
-lights are on when you need them
-look after pets or family members
-receive alerts when door is open

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47
Q

moving surface. place on the movable part of the door/window sensor

A

magnet

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48
Q

fixed surface , in most cases , place on top of the door/window on the fixed frame

A

Transmitter

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49
Q

Thermostat classification

A

-high voltage
-low voltage
-manual
-programmable

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49
Q

Thermostat description

A

-Mercury
-Mechanical
-Electronic

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50
Q

Professional monitoring is provided by?

A

C.O.P.S(Central Office Processing Services)

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51
Q

7-day familiarization period

A

for the 1st 7-days after a new XH install, the CMS will not dispatch emergency when and intrusion alarm is activated

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52
Q

XH cameras should not be installed ?

A

where you have a reasonable expectation of privacy

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53
Q

ZigBee device- Heartbeat

A

Heartbeat message every 27 min to the touchscreen

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54
Q

Xh water sensors

A

-only install vertically and face downward
-battery life 3 years
-flood sensor cable lenght 3 meters(10ft)

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55
Q

where do you install 2-wire smoke detectors in the PRM?

A

Zone 1

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56
Q

where do you install 4-wire smoke detectors in the PRM?

A

Zones 2-8

57
Q

a built- in siren with an output of 85db at 10ft

A

Touchscreen Siren

58
Q

C-wire or 4AA lithium batteries

A

ZEN Thermostat

59
Q

XH KEY FOB

A

Battery - CR2032
Function Button - arm, arm away, arm stay, disarm, panic

60
Q

What can the customer use to arm/disarm the security system? (4)

A
  1. Touchscreen
  2. Wireless Keypad
  3. Key Fob
  4. Mobile Apps
61
Q

What are the two- stage recovery for xh thermostats?

A
  • Economy and Fast
62
Q

XH secure router is used ?

A

when an xh customer is receiving their internet through another ISP, or if they have their own modem

63
Q

How do you activate indoor cameras?

A

Bluetooth Pairing

64
Q

What must you do before you put the XH system in test mode?

A

Call the CMS(Centralized Monitoring Station)

65
Q

Possible causes of sensor communication failure?

A

-signal strength/quality issues
-interference
-low battery
-system offline for extended periods of time

66
Q

Troubleshooting sensor battery issues, troubleshooting protocol

A
  1. check for range or interference issues
  2. test devices and signal strengths , etc
67
Q

mounting the wall plate for keypad (PRM)

A
  • remove the current legacy alarm keypad.
  • dress the wires, label “For Future Use” and put the wires back into the wall
68
Q

is a way of sub-dividing the security system or giving different users different levels of access

A

Partitioning

69
Q

The___ has a 2-min zone lockout after power up. during this time, no zone activity will be trasmitted to the touchscreen

A

PRM

70
Q

what are some PRM install tips?

A
  • an XH system takeover w/PRM can only take over hard-wired sensors.
  • legacy wireless sensors , and key fobs are not compatible
71
Q

This is the most common AC voltage used for low voltage thermostats?

A

24 VAC (voltage AC)

72
Q

This is the length of wire insulation that is stripped from all connection wires during thermostat installation?

A

” 1/8”

73
Q

which security device should be installed in arears clear of fans, heaters, curtains, and seasonal decorations?

A

motion detectors

74
Q

what are the two numbers provided by the customer which are contacted in case of an alarm?

A
  1. Call to Verify
  2. Call to Notify
75
Q

ZigBee sensors routinely send Heartbeat messages at this time interval

A

every 27 mins

76
Q

Firmware updates will not be pushed when a sensor’s (LQI) levels are below this threshold.

A

236

77
Q

what is the battery voltage in a carbon monoxide detector?

A

9 volt

78
Q

The motion sensor arming option does not generate either an alarm or a report to the CMS.

A

24-HOUR Inform

79
Q

used to pinpoint after external breech through the use of inferred (IR) technology

A

Motion Dectector

80
Q

what is the delay time following motion detection in Arm Night interior follower mode ?

A

no delay/ immediate

81
Q

How many days following new installations will the CMS not dispatch emergency responders for an intrusion alarm?

A

7 days

82
Q

the secondary audible device that also enhances the XH ZigBee network signal in the home

A

Siren Repeater

83
Q

This touchscreen mode occurs when AC power is removed from the touchscreen through either a power outage or the removal of the AC power supply?

A

Low Power Mode (LPM)

84
Q

XH smoke detectors have a use-window of this number of years from date of manufacture.

A

10 years

85
Q

Heat detectors within the smoke begin to alarm when the temperature reaches this Fahrenheit level

A

135 degrees

86
Q

This XH device uses a photoelectric detector for monitoring

A

Smoke Detector

87
Q

What year did Xfinity Home launch ?

A

2011

88
Q

This is the voltage range for a low voltage thermostat?

A

1 mV TO 30 V
(1 millivolt to 30 Volts)

89
Q

what happens when a sensor doesn’t receive an acknowledgement from touchscreen?

A

the sensor sends a transmission out every 2 seconds and each transmission is increased by 2 seconds

90
Q

you should do this to all sensors and devices before you start an installation

A

Factory reset

91
Q

PIM

A

Panel Interface Module

92
Q

how does the XH keypad know you are there?

A

Proximity Sensor

93
Q

what tabs are available in the XH portal ?

A

-Overview
-Activity
-Automation
-Cameras
-Devices

94
Q

sleep time for a motion sensor?

A

2 minutes

95
Q

PRM power supply

A

12 VDC INPUT

96
Q

PRM wire gauge

A

18 gauge (up to 50 ft)

97
Q

max # zones for PRM

A

16 Zones

98
Q

Xcam 2 and Xcam 3 live view can’t be seen on what touchscreen?

A

TCA203

99
Q

Mounting for PRM

A
  1. remove the PRM battery and put it aside
  2. DO NOT mount PRM in the exiting alarm enclosure or on a metal surface
  3. mount the PRM using the (3) #8 screws and sheetrock wall anchors supplied
100
Q

fast blinking red indicates for a sensor?

A

the sensor cannot be installed at this location

101
Q

double - blinking amber indicates

A

the sensor can communicate

102
Q

sensor slowly blinking green

A

you have good communication with the Home controller or security system

103
Q

what is the RARE process?

A

-Reflect
-Acknowledge
-Respond
-Engage

104
Q

LR-WPAN

A

low rate wireless personal area network

105
Q

video compression of an Xcam 3?

A

H.264 and MJPEG

106
Q

can the Xcam 3 wire be placed in walls?

A

no , the wire is not rated for it

107
Q

what version of wifi does the Xcam 3 and Xcam 2 support?

A

802.11 ac

108
Q

WIFI range vs. Zigbee range

A

WIFI - 46 meters
Zigbee - 10-75 meters

109
Q

this IVS version introduced the Xcam WIFI strength

A

IVS 2.0

110
Q

cellular heartbeat

A

60 minutes

111
Q

the LED light will illuminate for

A

three (3) minutes after the initial process

112
Q

RSSI for passing IVS score for Sensors ?

A

greater then -75dBm

113
Q

for an ideal RSSI score for sensors?

A

greater then -65dBm

114
Q

XH Video Doorbell will typically be installed ____ above the ground

A

40”- 48”

115
Q

XH Video Doorbell -minimum download:
minimum upload:

A

download : 3 Mbps
upload : 2 Mbps

116
Q

XH Video Doorbell average date consumption per month with CVR?

A

100 GB

117
Q

XH Video Doorbell model

A

XHB1

118
Q

XH Video Doorbell voltage ?

A

16 -30 VAC

119
Q

for XH Video Doorbell checklist before leaving the job?

A

-Test push notification
-Test light sensor
-Test two-way audio
-Test X1 Say “show me my cameras
-Test live view on Touchscreen controller

120
Q

XH Video Doorbell when voltage doesn’t meet 16-30 VAC

A

need to install a Indoor PowerAdapter (EPS12 Class 2 Power Supply)

121
Q

EPS12 Class 2 Power Supply

A

Indoor PowerAdapter for XH video Doorbell

122
Q

XH Video Doorbell field of view(FOV)

A

-Diagonal: 155 degrees
-Horizontal:132 degrees
-Vertical : 98 degrees

123
Q

This must be installed for the XH Video Doorbell to work properly when it is powered by an existing wired chime ?

A

Chime Kit

124
Q

Chime Compatibility

A

-Electronic /Digital Chime
- Mechanical Chime

125
Q

Not Compatible Chimes

A

-Intercom
-Wireless Chime

126
Q

minimum modem requirement for XH Video Doorbell

A

XB3 or newer

127
Q

Operating Temperature for XH Video Doorbell

A

-5F to 120F

128
Q

XH Video Doorbell

A

-Outdoor rated, weather resistance
-two-way, full duplex, audio communication capable
-supports dual band WIFI & Bluetooth Low Energy (BLE)

129
Q

The XH Video Doorbell can only be used with this app?

A

Xfinity app, it will not work with Xfinity Home App

130
Q

when installing the XH Video Doorbell make sure not to ______

A

DO NOT LOOP the doorbell wires around the terminal screws on the wall mount bracket

131
Q

Black or Blue wire color for XH thermostats

A

24V Neutral (common leg)

132
Q

Rc (RED) Wire Color for XH thermostats

A

24V Power for cooling

133
Q

Rh (RED) Wire Color XH thermostats

A

24V Power for heating

134
Q

GREEN Wire Color XH thermostats

A

Fan relay

135
Q

Orange Wire color XH thermostats

A

Change over value in cool

136
Q

W1 (WHITE ) Wire color XH thermostats

A

1st stage heat relay

137
Q

W2 (WHITE)Wire color XH thermostats

A

2nd stage heat relay

138
Q

Y1 (YELLOW) Wire color XH thermostats

A

1st stage cool relay (compressor)

139
Q

Y2/O (Brown or Orange) Wire color XH thermostats

A

2nd stage cool relay

140
Q

(Brown)Wire color XH thermostats

A

Change over value in heat

Greg M (5 decks)

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