This class was created by Brainscape user Matt McDonald. Visit their profile to learn more about the creator.
Flashcard maker:
Matt McDonald
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Decks in this class (7)
2.0 Service Management
No deck description has yet been added by the author.
23
cards
3.0 Four Dimensions of Service Management
No deck description has yet been added by the author.
45
cards
4.0 Service Value System
No deck description has yet been added by the author.
10
cards
5.0 Guiding Principles
No deck description has yet been added by the author.
9
cards
Service Value Chain
No deck description has yet been added by the author.
10
cards
Continual Improvement
No deck description has yet been added by the author.
15
cards
General Management Practices
No deck description has yet been added by the author.
15
cards
More about
ITIL 4 Foundation
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