This class was created by Brainscape user Austin Graham. Visit their profile to learn more about the creator.
Flashcard maker:
Austin Graham
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Decks in this class (7)
1: Service Management As A Practice
No deck description has yet been added by the author.
43
cards
2: Understanding Service Strategy
No deck description has yet been added by the author.
52
cards
3: Service Strategy Processes
No deck description has yet been added by the author.
29
cards
5: Service Level Management: Aligning IT with Business Requirements
No deck description has yet been added by the author.
9
cards
4: Understanding Service Design
No deck description has yet been added by the author.
42
cards
6: The Other Service Design Processes
No deck description has yet been added by the author.
103
cards
7: Service Design Roles
No deck description has yet been added by the author.
25
cards
More about ITIL Certification
- Class purpose General learning
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