This class was created by Brainscape user Austin Graham. Visit their profile to learn more about the creator.

Flashcard maker: Austin Graham

Decks in this class (7)

1: Service Management As A Practice
No deck description has yet been added by the author.
43  cards
2: Understanding Service Strategy
No deck description has yet been added by the author.
52  cards
3: Service Strategy Processes
No deck description has yet been added by the author.
29  cards
5: Service Level Management: Aligning IT with Business Requirements
No deck description has yet been added by the author.
9  cards
4: Understanding Service Design
No deck description has yet been added by the author.
42  cards
6: The Other Service Design Processes
No deck description has yet been added by the author.
103  cards
7: Service Design Roles
No deck description has yet been added by the author.
25  cards

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ITIL Certification

  • Class purpose General learning

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