This class was created by Brainscape user Lady Rey Belando. Visit their profile to learn more about the creator.
By:
Lady Rey Belando
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Decks in this class (4)
CHAP 1 OM & value chain
Efficiency 1,
Operations management 2,
Cost and quality 3
33
cards
CHAP 2 OM: OPERATIONS STRATEGY
Denotes a firm s ability to achie...,
Understood by segmenting customer...,
Basic customer expectations are g...
27
cards
CHAP 3 OM: TECHNOLOGY & OM
Refers to equipment and devices t...,
Modern successor to bar codes tin...,
Refers to the application of the ...
22
cards
CHAP 4 OM: GOODS AND SERVICE DESIGN
Tests consumer reactions to proto...,
Customer requirements as expresse...,
Japanese engineer maintained that...
27
cards
More about
TQM
- Class purpose General learning
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