06.12.21 Flashcards

Pass the CAPM Exam on June 12th (52 cards)

1
Q

What is a project?

A

Temporary endeavor with a beginning and end. It creates a unique product, service or result

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2
Q

Reasons for a project initiation

A

Market Demand, Social Need, Legal Requirement, Customer Request, Technological Advance

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3
Q

Example of a Project

A

Development of a software application that will receive, record & prioritize the incidents received by customers.

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4
Q

Operational Work

A

Most of the work being done in organizations which is ongoing & repetitive.

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5
Q

Example of an operational work

A

Handling customer incidents through a software application which are received daily.

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6
Q

What is Project Management?

A

Application of knowledge, skills, tools & techniques to project activities to meet the project requirements.

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7
Q

What are the process groups of Project Management?

A

Initiating, Planning, Executing, Monitoring & Controlling, Closes

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8
Q

Program is…?

A

Group of projects that are related to each other

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9
Q

Example of a program

A

Development of the entertainment system of a car with following projects: Connection Manager, Display Screen.. etc.

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10
Q

Portfolio is…

A

Group of programs which might not be related however serve for the same business goal.

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11
Q

Example of a Portfolio

A

A car manufacturer aims to produce three new car models in next three years to be the most convenient car manufacturer for women.

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12
Q

Project Management Office (PMO)

A

Department centralizes the management of projects in an organization.

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13
Q

What are the the three different type of PMO structures in organizations?

A

Supportive, Controlling & Directive

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14
Q

Project Manager can report to…

A

Functional Manager, Program Manager or Portfolio Manager

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15
Q

The most important interpersonal skill for a project manager is….

A

Communication

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16
Q

What are the three different types of PMO structures in organizations?

A

Supportive, Controlling and Directive

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17
Q

Project objectives are …

A

What needs to be achieved as a result of project.

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18
Q

Who is responsible for meeting project objectives?

A

Project Manager

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19
Q

There is a trade-off between

A

Project Requirements & Project Objectives

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20
Q

The most common project constraints are…

A

Time, Cost, Scope, Quality, Customer Satisfaction, Risk & Resources

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21
Q

Organizational Process Assets

A

Plans, Process, Policies, Procedures & Knowledge bases specific to & used by the performing organization.

22
Q

Enterprise Environmental Factors

A

Conditions that are not under the control of the project team, the influence, constrain or direct the project

23
Q

Examples of Environmental Factors

A
  • Organizational Culture, Structure, & Governance.
  • Government or Industry Standards
  • Political Climate
24
Q

Stakeholders

A

People whose interests may be positively or negatively impacted by the project

25
Project Governance
Provides the project manager and team with structure, process, decision - making models and tools for managing a project.
26
Project Team
Project Manager & the group of individuals who perform project work.
27
What are the three common organizational structure types?
Functional, Projectized and Matrix
28
The most common organizational structure type is...
Functional
29
Which of the organizational structure types give the most control & authority to the project manager?
Projectized
30
In which type of organization team members report to functional managers & project managers?
Matrix
31
Project Expediter
Acts as staff assistant & communications coordinator. Cannot make any decision.
32
Project Coordinator
Acts like project expediter however he/she can make some minor decisions.
33
Advantages of Functional Organization
- Team members report to only one supervisor | - Similar resources are centralized & managed easier
34
Disadvantages of Functional Organization
- No career path in project management. | - The project manager has little or no authority.
35
Advantages of Projectized Organization
- Efficient project organization Loyalty to the project. | - More effective communications than functional
36
Disadvantages of Projectized Organization
- Lack of professionalism in disciplines | - Less efficient us of resources
37
Advantages of Matrix Organization
- Highly project objectives | - Maximum utilization of scarce resources
38
Disadvantages of Matrix Organization
- Extra administration is required - More than one boss for project teams - More complex to monitor
39
Product Life Cycle
Starts from conception of a new product to its withdrawal
40
Development Lifecycles can be...
Predictive, iterative, Incremental, Adaptive or Hybrid
41
Project Phases are...
Collection of related activities that will produce a meaningful deliverable.
42
Phase Gates
Held at the end of a phase for review of business case, Project charter, plans etc.
43
Business Documents include
Business Case & benefit management plan
44
Who is accountable for preparing the business case document?
Project Sponsor
45
Business Case covers...
- Business Needs - Analysis of the situation - Recommendation - Evaluation
46
Benefits Management Plan covers..
- Strategic alignment - Timeframe for realizing benefits - Benefits owner
47
Tailoring
Selecting appropriate tools, techniques, procedures, etc. to manage a project.
48
Delphi Technique
a method of group decision-making and forecasting that involves successively collating the judgments of experts
49
Salience Model
clarity in prominence and importance of the different stakeholders
50
EAC
``` EAC = AC + (BAC − EV) EAC = BAC/CPI EAC = AC + [(BAC − EV)/ (CPI * SPI)] ```
51
Affinity Diagram
Business tool used to organize ideas and data.
52
Number of communication channels is measured by
n(n-1)/2, where n represents the number of stakeholders