08 Management Information Systems (MIS) Flashcards
(37 cards)
Define a MIS.
“Systems that convert data from internal and external sources into information designed to support the decisions of managers.”
Name internal sources of data that a company could use in its MIS.
- Sales figures
- Staff rotas
- Staff levels
- Costs
- Revenue
- Profit
- Supplier performance
- R + D
- Return of investments
- And many more
Name external sources of data that a company could use in its MIS.
- Demographics of the local population
- Local employment
- Infrastructure (availability of roads, rail, etc)
- Competitors announcements
- Market research - trends, mobile phone data
- Weather patterns
- Social media profiles and trends
- Mobile phone locations
Name factors in a good design of MIS.
- Input data must be accurate
- Prevents information overload - managers get only the information they need at the time they need it
- Analysis must be flexible
- Must allow speedy decisions for urgent situations
- Provide results in many different formats (charts, text, reports)
- Must be accessible to a wide range of users who have varying levels of skills and knowledge
- It should improve communications between management and employees
Name factors in a poor design of MIS.
- MIS is too complicated for users
- Reports produced are too detailed and difficult to understand
- User requirements were poorly understood from the start
- System was designed ‘ad hoc’ rather than using formal methods
- IT department designed the system - users/managers weren’t consulted.
- Consultants designed the system - they don’t understand enough about the company
- Hardware specification isn’t powerful enough
Systems that convert data from internal and external sources into information designed to support the decisions of managers is the definition of what?
Management Information Systems
Sales figures are an internal source of what?
Data that a company could use in its MIS.
Staff rotas are an internal source of what?
Data that a company could use in its MIS.
Staff levels are an internal source of what?
Data that a company could use in its MIS.
Costs are an internal source of what?
Data that a company could use in its MIS.
Revenue is an internal source of what?
Data that a company could use in its MIS.
Profit is an internal source of what?
Data that a company could use in its MIS.
Supplier performance is an internal source of what?
Data that a company could use in its MIS.
R + D is an internal source of what?
Data that a company could use in its MIS.
Return on investments is an internal source of what?
Data that a company could use in its MIS.
Demographics of the local population are an external source of what?
Data that a company could use in its MIS.
Local employment is an external source of what?
Data that a company could use in its MIS.
Infrastructure (such as availability of roads and rail etc) is an external source of what?
Data that a company could use in its MIS.
Competitors announcements are an external source of what?
Data that a company could use in its MIS.
Market research (I.e. trends, mobile phone data, etc) is an external source of what?
Data that a company could use in its MIS.
Weather patterns are an external source of what?
Data that a company could use in its MIS.
Social media profiles and trends are an external source of what?
Data that a company could use in its MIS.
Mobile phone locations are an external source of what?
Data that a company could use in its MIS.
Input data must be accurate is a factor in what?
A good design of MIS
