1

Question 1

Five IT mega trends in the info age

Answer 1

Mobile devices
Social media
Big data
Cloud computing
IT first introduced to consumers before orgs

Question 2

Government challenges to operating in a digital world

Answer 2

Political system
Regulatory
Data sharing
Standards

Question 3

Geoeconomic challenges to operating in a digital world

Answer 3

Internet access and individual freedom
Time zone difference
Infrastructure related reliability 
Differences in welfare
Expertise

Question 4

Cultural challenges to operating in a digital world

Answer 4

Working with different cultures

Product reception

Question 5

Info systems (aka IT)

Answer 5

Collect, create, distribute data:

Hardware
Software
Telecommunication network

Question 6

Transaction processing systems

Answer 6

Efficient customer transaction

Data to trend customer needs

Question 7

Office automation system

Answer 7

Ex: Microsoft office

Enable task accomplishment

Question 8

Transaction

Answer 8

Daily business event that requires keeping a record of it

Question 9

Information/business strategies

Answer 9

Low cost leader

Differentiation

Best cost provider

Question 10

Value chain analysis

Answer 10

Analyze where value can be added to products/services

Question 11

Application software

Answer 11

Helps to automate business process

Question 12

System software

Answer 12

Programs that control the basic operations of computer hardware

Question 13

Operating system

Answer 13

Coordinates hardware, peripherals, application software and users

Question 14

Middleware

Answer 14

Programmers don’t have to build apps for underlying operating systems

Question 15

Storage types

Answer 15

Operational
Backup
Archive

Question 16

Computer networking

Answer 16

Sharing data or services

Question 17

Protocols

Answer 17

Define procedures computers follow when they transmit/receive data

Question 18

Bandwidth

Answer 18

Transmission capacity in bits per second …

How much binary info can be reliably transmitted over the medium w/in one sec

Question 19

Network

Answer 19

Server to client

Peer to peer

Question 20

Client-server network

Answer 20

Access to LANs

Access to Internet

Question 21

Peer to peer network

Answer 21

Think skype

Question 22

Internet

Answer 22

Worldwide collection of networks that use common protocol to communicate with each other

Question 23

World Wide Web

Answer 23

Interlinked documents in the Internet

Question 24

Hypertext document

Answer 24

Aka webpage

Contains hyperlinks to other documents

Question 25

Hypertext markup language

Answer 25

Specific content w/ in codes that stipulate hoe content should appear

Question 26

Hypertext transfer protocol (http)

Answer 26

Process users request for pages

Question 27

URL

Answer 27

Uniform resource locator

Question 28

Domain name

Answer 28

Ex: Google

Question 29

TCP/IP

Transmission Control Protocol/Internet protocol

Answer 29

Facilitates transmission of web pages in packet form

Web browser translates HTML code contained in a web page

Question 30

Cloud: infrastructure as a service

Answer 30

Processing, storage, networking provided

Question 31

Cloud: platform as a service

Answer 31

Applications can be used/controlled; cloud controls infrastructure

Question 32

Cloud: software as a service

Answer 32

Customer only uses applications via cloud

Question 33

Grid computing

Answer 33

Combining multiple pc’s to solve problems a super computer solves

Question 34

Edge computing

Answer 34

Moving processing/storage away from central location

Question 35

Selling goods over Internet

“E-tailing”

Answer 35

Group buying

Reverse pricing

Menu-driven pricing