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COMPTIA A+ ALL IN ONE REVIEW > 1 > Flashcards

1 Flashcards

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1
Q

what is the primary comptia website

A

www.comptia.org

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2
Q

what certification is considered a requirement for entrance into the IT industry?

A

Comptia A+

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3
Q

how many examns do you need to pass to become Comptia A+ certified

A

two

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4
Q

which domain receives the most coverage in the 200-902 exam?

A

200-902 dedicates 29% of the questions to windows operating system

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5
Q

A version of windows that wont be test on the 2015 versions of the Compita

A

no versions of windows 10

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6
Q

What pass rate should you strive for on the practice questions

A

consistent 90%

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7
Q

how many study hours for some just starting

A

240

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8
Q

first step to passing the comptia A+ exam is

A

schedule the exam for some point in the future

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9
Q

what company administers the comptia A+ certification exam

A

pearson vue administers comptia A+

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10
Q

after A+ whats the next certification to get

A

Comptia A+ to Network+ then Microsoft or Cisco products

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11
Q

what you should wear

A

khaki trousers and a polo

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12
Q

while manning the help desk you get a call from a use who says has a blank screen, what is your next question to the user?

A

check if computer and monitor are ON

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13
Q

tool in every technician’s toolkit

A

phillips head screwdriver

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14
Q

when should you yell at a customer

A

never

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15
Q

what happens when you get a text while troubleshooting a pc and listening to a client

A

ignore my phone

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16
Q

you need to install several software and hardware updates, a lengthy process that requires knowing the users password, what should you do about the user’s password?

A

ask for a temporary password (change password for the time being and change back when done)

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17
Q

after completing a troubleshoot call at someones office you should

A

simple follow up

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18
Q

tool to protect from accidental static discharge by keeping you at the same electric potential as the computer your working on?

A

antistatic wrist wrap

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19
Q

once you figured out the problem and back up’d the data what should you do

A

establish a theory of probable cause

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20
Q

what to do after successfully repairing a machine

A

always document your findings

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21
Q

which version of windows introduced the metro UI

22
Q

windows 8 feature not included in windows 10

Study These Flashcards
A

charms bar was removed in Windows 10 BYE

23
Q

Mac OS X feature that is essentially multiple desktop

Study These Flashcards
A

Spaces is the term apple uses for multiple desktps

24
Q

default Ubuntu desktop environment

Study These Flashcards
A

Unity DE by default

25
where are downloads stored by default
c users name downloads
26
32 bit programs on a 64 bit computer are installed by default to which folder
program files
27
Mac OS X feature equivalent to windows file explorer
Finder
28
how to open admin tools in windows 8.1
right click start button and select admin tools EASY
29
Mac OS X in the command line interface equivalent
terminal
30
windows app in windows 10 combines many utilities into a unified tool
the settings app unifies many utilities
31
what do registers provide for the CPU
the cpu uses registers for temporary storage of internal commands and data
32
what function does the external data bus in the PC
provides a channel for the flow of data and commands between the cpu and ram
33
what is the function of the address bus in the PC
enables the CPU to communicate with the memory controller chip
34
term for measuring cpu speed
megahertz MHz and gigahertz GHz million or billion cycles per scond a cpu can ran
35
cpu feature enables the microprocessor to support running multiple operating systems at the same time
virtualization
36
into which socket could you place an Intel core i5
several, mostly LGA1155 and LGA1156
37
feature enables single core CPU to function like two cpus
hyper threading
38
steps to install a core i4 cpu into a FM2 motherboard
FM2 is a AMD processor motherboard and is not compatible
39
client computer starts up but crashes when windows starts to load, his nephew upgraded his ram
disconnected cpu fan to get to ram slots
40
installed new CPU in client's computer, nothing happens when he pushes the power on the case, the LED on motherboard is on so the system has power, what could be the problem?
he forgot the thermal paste or left cpu fan disconnected
41
you add a second 1gb 240 pin DIMM to his pc its is an intel core 2 duo 3GHz processor and 3, 240 pin DIMM slots on the mother board when ON the pc shows 1gb ram only, what is most likely the problem
failed to seat the RAM properly
42
you add 512mb on pc100 sdram to an aing but still usefull desktop system w a 100MHz motherboard and currently has 256MB sdram, what else does he need to know before installing
needs to know that the system can handle that much RAM check the motherboard book
43
ddr2 ram is faster than ddr ram
input/output speed of DDR2 RAM is faster than DDR RAM (althought latency is high)
44
term for delay in the RAM's response to a request from the MCC
latency is the term for the delay in the RAM's response to a request from the MCC
45
how does an NMI manifest on a Mac OS X sysyem
non-maskable interrupt on a Mac OS X system often results in the spinning pinwheel of death
46
AMD based motherboard with two stick DDR2 RAM in 2/3 slots total 2GB RAM When CPU-Z is run to test the system it claims to be on single channel memory, what could be the problem?
install in proper dual channel color coded slots, check motherboard book manual
47
a control panel applet to display amount of RAM in PC
system
48
.what is the best way to determine total capacity and specific ram type your system can handle?
check the motherboard book
49
installed a thrid stick of known good RAM into his Core i7 system, bringing the total to 3GB within a few days he statred having random lock ups and reboots especially during memory intensive tasks such as gaming, what is most likely the problem?
installed RAM that didnt match the speed or quality of the RAM in the system
50
installed a second stick of DDR3 RAM in her core i5 system total 4GB within a short period of time she expirences BLUE SCREENS OF DEATH what could the problem be?
the second stick of RAM is bad, or the new most recent change to the system, typically

COMPTIA A+ ALL IN ONE REVIEW (6 decks)

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