1 - Event Management Overview (13%) Flashcards
What is an event?
A notable occurrence/notification from the infrastructure.
What is a metric?
A measure of an operating characteristic for a device over time.
What is the Events table?
[em_event]
How often are events cleared out of the Events [em_event] table?
Daily via Table Rotation
________ are created for events considered important/requiring attention and by default if no event rule applies?
Alerts
Subscription Unit Licensing for Event Management is based on aggregate CI count count from IT Operations Management applications to get the average daily CI Count for the last ___________ days.
90
What is a collection of components, such as network devices, computers, and applications, that offer a service to your organization, such as an email system?
Application service
What discovers and inventories the configuration items that make up an IT infrastructure?
Discovery
What catalogs the assets and services controlled by a company?
Configuration Management Database (CMDB)
What moves the CMDB into the next strategic level by providing a targeted mapping of the IT components that support an application service?
Service Mapping
What collaborates with existing monitoring systems to provide a real time state of the IT infrastructure by processing infrastructure events through a combination of event mappings and rules?
Event Management
What proactively identify anomalies in your IT infrastructure before they cause service outages?
Metric Intelligence and Health Log Analytics
What dashboard provides a service-centric view that focuses on how alerts are impacting application service?
Service Operations Workspace
What dashboard gives you a quick summary of active alerts and affected services and can be configured to display alert analysis by service and/or CI?
Event Management Overview dashboard
What is the Event Management plugin?
[com.glideapp.itom.snac]
What can event rules do?
- Map event fields to alert fields
- Bind alerts to specific CIs
- Apply thresholds for the number and rate of reoccurring events
- Filter out events
Alerts for CIs in _____________ mode are not included in alert displays or impact calculations.
Maintenance
What is the default value for collection scheduling?
120 seconds
