1. Stakeholders Flashcards

1
Q

What are stakeholders?

A

people who have an interest in or may be affected by a business

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2
Q

What are shareholders?

A

people who have a financial investment in a company
they are interested in the profits made by the business

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3
Q

How much influence does an owner have?

A

they have a significant influence - make the important decisions and control activities

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3
Q

How much influence does an owner have?

A

they have a significant influence - make the important decisions and control activities

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4
Q

Why are managers invested in a business?

A

-job security
-better pay and working conditions
-good promotion prospects

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5
Q

What influence managers have on a business?

A

-making the right decisions
-making the best use of the resources

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6
Q

What do employees want from a business?

A

-job security
-better pay and working conditions
-good promotions prospects

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7
Q

What influence does employees have on a business?

A

-threatening or taking industrial action such as striking or working to rule
-working efficiently to make the business successful

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8
Q

What do suppliers want from a business?

A

-more orders from the business
-to be paid promptly for goods supplied

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9
Q

What influence does suppliers have on a business?

A

-changing prices of raw materials
-changing periods of credit given to customers
-changing discounts given to customers

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10
Q

What do customers want from a business?

A

-value for money
-high quality product/service
-good after sales service

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11
Q

What influence does a customer have on a business?

A

-not buying the firms products
-changing over to another supplier

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12
Q

What does a government want from a business?

A

-keep within the law\
-pay its taxes
-provide employment

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13
Q

What is the governments influence on a business?

A

-bringing in new laws
-raising tax or interest laws
-setting up bodies to regulate the business

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14
Q

What does the community want from a business?

A

-the business to treat the environment properly
-workers to be treated fairly
-customers not to be exploited

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15
Q

What influence does the common city have on a business?

A

-putting pressure on businesses through action groups
-highlighting what is wrong
-holding demonstrations

16
Q

What do banks/lenders want from businesses?

A

to ensure a business applying for a loan or with an existing loan has enough funds (money) to make their agreed repayments

17
Q

What influence do banks/other lenders have on a business?

A

-granting or not granting loans
-setting loan interest rates
-requesting early repayment of loans if their ability to pay in in doubt

18
Q

What do charity donors want from businesses?

A

corporate donors will want a charity that they donate to be successful as it may provide the will good public relations

19
Q

What influence does charity donors have on a business?

A

they can influence by giving or not giving donations. Also donors of large sums may wish to specify the use to which their donation is put

20
Q

What do taxpayers want from businesses?

A

to ensure that their taxes are used effectively and not wasted

21
Q

what influence do taxpayers have on a business?

A

by voting for political parties at national and local government elections

22
Q

what influence do taxpayers have on a business?

A

by voting for political parties at national and local government elections

23
Q

What is stakeholder independence?

A

when one group of stakeholders are reliant on another