10, 11, 12

Question 1

All forms of financial returns and tangible benefits that employees receive as part of an employment relationship

Answer 1

Compensation

Question 2

Means that individual employees perceive that their position is treated fairly within a pay program in relation to other jobs within the organization

Answer 2

Internal equity

Question 3

The process of assessing the value/worth of each job in relation to other jobs in an organization

Answer 3

Job evaluation

Question 4

What is the three-step process for traditional evaluation?

Answer 4

1. Conduct job analysis
2. Rate/rank the job or factors on value, importance, worth
3. Review results

Question 5

Placing jobs in order from most valuable to least valuable using a single factor such as the importance of the job to the firm’s competitive advantage

Answer 5

Job ranking

Question 6

Broad descriptions are designed in advance to reflect the characteristics of the jobs that would be placed at each level in that system

Answer 6

Job classification

Question 7

A variety of factors are the basis for determining relative worth; after the factors are identified and described, they are usually weighted because all factors are probably not equally important to the organization

Answer 7

Point factor

Question 8

The process of pricing jobs, that is, determining the market values of jobs; involves identifying the total compensation provided by other organizations for jobs similar to the jobs under study

Answer 8

External equity

Question 9

Principle tools to determine external equity

Answer 9

Labor market analysis/salary surveys

Question 10

Replaces traditional narrow salary ranges with fewer, wider bands

Answer 10

Broadbanding

Question 11

Employees paid on basis of either (1) degree of specific knowledge they possess or (2) an inventory of skills

Answer 11

Pay for knowledge

Question 12

Any form of compensation contingent on group membership or team results

Answer 12

Team pay

Question 13

Measured by factors such as the experience, ability, education, and training required to perform the job

Answer 13

Skill

Question 14

The amount of physical or mental exertion needed to perform the job

Answer 14

Effort

Question 15

The degree of accountability required in performing the job

Answer 15

Responsibility

Question 16

A distinct physical place of business rather than an entire business or enterprise consisting of several places of business

Answer 16

Establishment

Question 17

What are the five categories of employee benefits?

Answer 17

1. Government-mandated programs
2. Employee welfare plans
3. Long-term Capital accumulation plans
4. Time-off programs
5. Employee services

Question 18

What are the four components of international compensation?

Answer 18

1. Base salary
2. Foreign service premiums
3. Allowances
4. Benefits

Question 19

The amount of cash compensation that will be provided to an individual each pay period

Answer 19

Base salary

Question 20

Monetary payments above and beyond base salary that companies offer in order to encourage employees to accept expatriate assignments

Answer 20

Foreign service premiums

Question 21

Additional money given to expatriates for housing expenses, educational expenses, relocation expenses, spouse assistance, etc.

Answer 21

Allowances

Question 22

Indirect forms of compensation that are intended to maintain or improve quality of life for employees

Answer 22

Benefits

Question 23

Reward will motivate employees to improve their job performance, when all three conditions are simultaneously satisfied

Answer 23

Expectancy/Instrumentality theory

Question 24

Employees must believe that the amount of the reward is large enough to be valued

Answer 24

High valence

Question 25

Employees must believe that there is a strong link between their job performance and their rewards

Answer 25

High instrumentality

Question 26

Employees must believe that there is a strong link between their effort and their job performance

Answer 26

High expectancy

Question 27

Distribution of pay based on an appraisal of a worker's performance

Answer 27

Merit pay

Question 28

Based on units produced or countable results, and as such, provides the closest connection between individual effort or performance and individual pay

Answer 28

Incentive pay

Question 29

Workers are paid per unit of production

Answer 29

Piece rate

Question 30

What are three types of gain sharing?

Answer 30

Scanlon plan, rucker plan, improshare

Question 31

The most common gain-sharing plan, measures the relationship between the sales value of production and the labor costs

Answer 31

Scanlon Plan

Question 32

Exists when people receive those things they believe they deserve to receive based upon their contributions

Answer 32

Justice

Question 33

Individual perception to fairness in an organization; concerned with the way to which employees determine if they have been treated fairly in their jobs

Answer 33

Organizational justice

Question 34

Deals with perceptions of equity in the allocation of rewards or penalties given by the organization

Answer 34

Distributive justice

Question 35

The perception of fair rules, laws, or policies that are used to allocate valued rewards and punishments

Answer 35

Procedural justice

Question 36

The perception of fairness toward the authority figure who enacted the procedure

Answer 36

Interpersonal/interaction justice

Question 37

Formalized programs sponsored by organizations and designed to ensure honest, fair, and responsible actions on the part of the employees

Answer 37

Ethics Programs

Question 38

The first stage in which the individual begins to form expectations as to how they will be treated by the organization

Answer 38

Organizational entry

Question 39

The process by which an individual comes to appreciate the values, abilities, expected behaviors, and social knowledge essential for assuming an organizational role and for participating as an organization member

Answer 39

Socialization

Question 40

The organizationally sponsored, formalized activities associated with an employee's socialization into the organization

Answer 40

Orientation

Question 41

A private institution has the right to terminate its employees, with or without just cause, in the absence of a contract

Answer 41

Employment-at-will doctrine

Question 42

An employer cannot terminate an employee for engaging in activities that are deemed to be beneficial to the public welfare

Answer 42

Public policy

Question 43

Some state courts recognize "implied-in-fact" contracts and infer a contractual obligation prohibiting employers from firing an at-will employees

Answer 43

Implied contracts

Question 44

The weakest of the "at-will" exceptions include the intentional infliction of emotional distress and defamation

Answer 44

Tort theories

Question 45

Right to return to a job and receive benefits while on duty

Answer 45

Uniformed services employement and reemployment rights act (USERRA)

Question 46

Requires organizations to give affected employees 60 days' written notice when a plant will close or when mass layoffs are expected

Answer 46

Worker adjustment and retraining notification act (WARN)

Question 47

Designed to improve employee performance or change employee behavior, must be progressive, employees must be made aware of the company's disciplinary policies

Answer 47

Discipline

Question 48

a formal, written complaint about the way in which the employment relationship is being carried out

Answer 48

Grievances

Question 49

The dissolution of the employment relationship

Answer 49

Organizational exit

Question 50

Dissolution of the employment relationship that is originated by the organization

Answer 50

Termination

Question 51

Employees voluntary leave their position within the organization

Answer 51

Resignation

Question 52

Action of eliminating redundant skills in the organization

Answer 52

Downsizing & Layoffs

Question 53

An exit from an organization position or career path of considerable duration taken by individuals after middle age

Answer 53

Retirement