PT Ordered Lists to Memorize

Question 1

The 4 Stages of the Tuckman’s Scale/Theory

Answer 1

1. Forming
2. Storming
3. Norming
4. Performing

Question 2

4 Work Breakdown Structure Levels or Hierarchy

Answer 2

1. Key Deliverables (Top Level: the building, the garden, and the fence)
2. Project Deliverables (break down each key deliverable into separate deliverables)
3. Work Packages (break down each deliverable into work packages)
4. Activities/Tasks (break down each work package into activities or tasks)

Question 3

4 Step Process to the Order of Change Management (When requested by a key stakeholder)

Answer 3

1. Register the change request
2. Qualify and quantify the impact of the change
3. Find Alternatives to the Change
4. Take the Change Request to the Appropriate Business Level for Approval or Rejection

Question 4

In what order do servant leaders approach predictive project work?

Answer 4

1. Purpose
2. Process
3. Person

This would be the approach of a predictive project leader, where the process is more important than the person and the team. However, in agile approaches, people and the team are ones that facilitate adaption to change.

Question 5

In what order do servant leaders approach agile project work? (3 steps)

Answer 5

1. Purpose
2. People
3. Processes

Purpose refers to working with the team so that it clearly understands the main objective to be achieved. Once the purpose has been defined, it is necessary to work with People to create a team so that everyone can be successful, empowering people to make a good team. Finally, the Process is addressed. Since in agile environments processes are continually changing and must be defined or adjusted based on purpose and people, this is the final stage.

Question 6

In an agile project using work cycles or iterations, what order should meetings be held?

Answer 6

1. Planning Meeting
2. Daily Stand Up Meeting
3. Review Meeting
4. Retrospective Meeting

Question 7

What does INVEST stand for?

Answer 7

• Independent
• Negotiable
• Valuable
• Estimable
• Small
• Testable

Question 8

Who resolves problems/situations w clients?

Answer 8

1. Project Manager

2. Project Manager & the Sponsor (if Proj. Mgmr. needs help)

Question 9

4 Project Timeline Components

Answer 9

1. Identify the Activities
2. Sequence the Activities
3. Estimate the Durations
4. Develop the Timeline

Question 10

6 Step Order of Resolving a Claim

Answer 10

1. Claim
2. Negotiation
3. Dispute
4. Arbitration
5. Appeal
6. Trial

Question 11

Maslow’s Hierarchy of Needs

Answer 11

1. Physiological Needs (Bottom)
2. Safety Needs
3. Social Needs
4. Esteem needs
5. Self-Actualization Needs

Question 12

Change Management Process Hierarchy (4 Components)

Answer 12

1. Project Team
2. Project Manager
3. Sponsor
4. Change Control Board

Question 13

6 Problem Solving Steps

Answer 13

1. Define the problem
2. Identify the problem’s root cause
3. Look for possible solution
4. Choose the most adequate solution
5. Execute the solution
6. Validate the effectiveness of the solution