101.5-101.6 Flashcards

(15 cards)

1
Q

Personality

A

An outward reflection of your inner feelings, thoughts, attitudes and values

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2
Q

Courtesy

A

A polite behavior that shows respect for other people

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3
Q

Courtesy

A

Behavior that shows respect for other people

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4
Q

Respect

A

A deep admiration for someone or something

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5
Q

Reacting calmly versus reacting impulsively represents a person who is practicing

A

emotional balance

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6
Q

Mutual Respect

A

The feeling that two people have for one another that feeds each persons need to feel valued

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7
Q

Proper conduct in relationships with your employer, co-workers, and clients is known as

A

Professional ethics

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8
Q

Human Characteristics of Personality include

A

Goals, Emotions, Attitudes, Beliefs, Values, Skills

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9
Q

Resilience

A

the capacity to recover quickly from difficulties; toughness

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10
Q

Integrity in simple terms could be described as

A

doing the right thing

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11
Q

An effective way to build trust is to

A

communicate in open, honest ways

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12
Q

Negative aspects of our personal character that we are unaware of but others can see are referred to as

A

Blindspots

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13
Q

Commitment

A

A pledge to a course of actions

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14
Q

Meeting life’s new challenges can be assisted by

A

focusing attention on goals

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15
Q

Being persistent means

A

staying the course, not giving up

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