Outcome 4 // Designing Work For Groups and Teams

Question 1

Summary

Answer 1

Employee involvement groups:
Groups suggestions for improving products or services quality or fostering workplace effectiveness

Self directed teams
Willligness to perform managerial tasks

Changes in work schedules
Compressed workweek
flextime
Job sharing
Telecommunicating

Question 2

employee involvement groups ( EI)

Answer 2

Groups of employees who meet to resolve problems or offer suggestions for organizational improvement

Question 3

Dynamics of employment involvement groups

Answer 3

Step 1: Group members brainstorm ideas for
organizational improvement
Step 2: Group members prepare solutions and
recommendations for improvements.
Step 3: Managers evaluate group recommendations and make decisions
Step 4: Recommendations are implemented
and group members are rewarded for their
contributions.

Question 4

Employee teams

Answer 4

are a logical outgrowth of employee involvement and the philosophy of empowerment

define a work team as a group of individuals working together toward a common
purpose

Sinergy
Synergy occurs when the interaction and outcome of team members are greater than the sum of their individual efforts.

Question 5

Self directed teams

Answer 5

autonomous work groups, self-managed teams, or high-performance teams, are groups of employees who are accountable for a “whole” work process

Question 6

Virtual teams

Answer 6

A team with widely dispersed members linked together through computer and telecommunications technology

Question 7

Flextime

Answer 7

Flexible working hours that permit employees the option of choosing daily starting and quitting times provided that they work a set number of hours
per day or week

Question 8

Compressed Workweek

Answer 8

the number of days in the workweek is shortened

by lengthening the number of hours worked per day.

Question 9

Job sharing

Answer 9

The arrangement whereby two part-time employees perform a job that otherwise would be held by one full-time employee

Question 10

Telecommuting

Answer 10

use of personal computers, networks, and other communications technology to do work in the home that is traditionally done in the workplace.