Performance Domains - Key terms and concepts Flashcards

1
Q

Define Project Performance Domain

A

A group of related activities that are critical for the effective delivery of project outcomes

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2
Q

What are the eight project performance domains?

A

Stakeholders, Team, Development Approach and Lifecycle, Planning, Project Work, Delivery, Measurement, Uncertainty

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3
Q

The stakeholder performance domains addresses what?

A

Activities and functions associated with stakeholders

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4
Q

What are the three desired outcomes of effective Stakeholder Performance Domain execution?

A
  • A productive working relationship with stakeholders throughout the project
  • Stakeholder agreement with project objectives
  • Stakeholders who are project beneficiaries are supportive and satisfied while stakeholders who may oppose the project do not negatively impact project outcomes
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5
Q

Define stakeholder

A

An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio

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6
Q

Define stakeholder analysis

A

A method of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project

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7
Q

What are the stages of effective stakeholder engagement?

A

Identify, understand, analyze, prioritize, engage, monitor

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8
Q

Define push communication

A

Communication sent to stakeholders such as memos, emails, status reports, voice mail, etc. Used for one-way communications with individual or groups of stakeholders.

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9
Q

Define pull communication

A

Information sought by the stakeholder, such as a project team member going to an intranet to find communication policies or templates, running internet searches, and using online repositories

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10
Q

The team performance domain addresses what?

A

Activities and functions associated with the people who are responsible for producing project deliverables that realize business outcomes

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11
Q

What are the three desired outcomes of effective Team Performance Domain execution?

A
  • Shared ownership
  • A high-performing team
  • Applicable leadership and other interpersonal skills demonstrated by all team members
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12
Q

Define project manager

A

The person assigned by the performing organization to lead the project team that is responsible for achieving the project objectives

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13
Q

Define project management team

A

The members of the project team who are directly involved in project management activities

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14
Q

Project team

A

A set of individuals performing the work of the project to achieve its objectives

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15
Q

Define servant leadership

A

A style of leadership that focuses on understanding and addressing the needs and development of project team members in order to enable the highest possible project team performance

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16
Q

What are some behaviors of servant leadership?

A

Obstacle removal, diversion shield, encouragement and development opportunities

17
Q

What are common aspects of project team development?

A

Vision and objectives, roles and responsibilities, project team operations, guidance, growth

18
Q

What are desired behaviors for creating a team culture?

A

Transparency, integrity, respect, positive discourse, support, courage, celebrating success

19
Q

What are common factors associated with high-performing project teams?

A

Open communication, shared understanding, shared ownership, trust, collaboration, adaptability, resilience, empowerment, recognition

20
Q

Define emotional intelligence

A

The ability to recognize our own emotions and those of others

21
Q

What are the four key areas of emotional intelligence?

A

Self awareness, self-management, social awareness, social skills

22
Q

The development approach and life cycle performance domain addresses what?

A

Activities and functions associated with the development approach, cadence, and life cycle phases of the project

23
Q

What are the three desired outcomes of effective development approach and life cycle Performance Domain execution?

A
  • development approaches that are consistent with project deliverables
  • A project life cycle consisting of phases that connect the delivery of business and stakeholder value from the beginning to the end of the project
  • A project life cycle consisting of phases that facilitate the delivery cadence and development approach required to produce the project deliverables
24
Q

Define deliverable

A

Any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project

25
Q

Define development approach

A

A method used to create and evolve the product, service, or result during the project life cycle, such as predictive, iterative, incremental, adaptive, or hybrid method

26
Q

Define Cadence

A

a rhythm of activities conducted throughout the project

27
Q

Define project phase

A

A collection of logically related project activities that culminates in the completion of one or more deliverables

28
Q

Define project life cycle

A

The series of phases that a project passes through from its start to its completion

29
Q

Define single delivery

A

Projects that have a single delivery deliver at the end of the project

30
Q

Define multiple deliveries

A

Some projects have multiple deliveries - a project may have multiple components that are delivered at different times throughout the project

31
Q

Define periodic deliveries

A

Periodic deliveries are like multiple deliveries, but they are on a fixed delivery schedule, such as monthly or bimonthly

32
Q

Define continuous delivery

A

Continuous delivery is the practice of delivering feature increments immediately to customers, often through the use of small batches of work and automation technology

33
Q

Define Predictive approach

A

A predictive approach is useful when the project and product requirements can be defined, collected, and analyzed at the start of the project. Also referred to as a waterfall approach.

34
Q

Define Hybrid approach

A

A combination of adaptive and predictive approaches. Useful when there is uncertainty or risk around the requirements. Often uses an iterative or incremental approach

35
Q

Define incremental approach

A

An incremental approach is used to produce a deliverable throughout a series of iterations. Each iteration adds functionality within a predetermined time frame (a timebox)

36
Q

Define iterative approach

A

An iterative approach is useful for clarifying requirements and investigating various options. It may produce sufficient capability to be considered acceptable prior to the final iteration

37
Q

Define adaptive approach

A

Useful when requirements are subject to a high level of uncertainty and volatility and are likely to change throughout the project. Agile is considered adaptive