M1: Management

Question 1

What is a manager?

Answer 1

Someone who works with and through other people by coordinating and overseeing their work activities in order to accomplish their organizational goals.

Question 2

What is efficiency?

Answer 2

Getting the most output from the least amount of inputs.

Question 3

What is effectiveness?

Answer 3

Completing activities so that organizational goals are achieved.

Question 4

What is the management skills approach? Name the skills.

Answer 4

Managers apply the following skills in organizations to achieve organizational goals:

1. Technical skills
2. Human skills
3. Conceptual skills

Question 5

What are technical skills from the management skills approach?

Answer 5

Knowledge and proficiency in a specific field.

Question 6

What are human skills from the management skills approach?

Answer 6

The ability to work well with other people.

Question 7

What are conceptual skills from the management skills approach?

Answer 7

The ability to think and conceptualize about abstract and complex situations concerning the organization.

Question 8

What is the management functions approach? Name the functions.

Answer 8

Managers perform specific functions in organizations to achieve organizational goals:

1. Planning
2. Organizing
3. Leading
4. Controlling

Question 9

What is planning from the management functions approach?

Answer 9

Defining goals, establishing strategy, and developing sub-plans to coordinate activities.

Question 10

What is organizing from the management functions approach?

Answer 10

Determining what needs to be done, how it will be done, and who is to do it.

Question 11

What is leading from the management functions approach?

Answer 11

Directing and motivating all involved parties and resolving conflicts.

Question 12

What is controlling from the management functions approach?

Answer 12

Monitoring activities to ensure that they are accomplished as planned.

Question 13

What is the management roles approach? Name the roles.

Answer 13

Managers enact specific roles in organizations to achieve organizational goals:

1. Interpersonal roles
2. Informational roles
3. Decisional roles

Question 14

What is interpersonal roles from the management roles approach?

Answer 14

Figurehead, leader, liason.

Question 15

What is informational roles from the management roles approach?

Answer 15

Monitor, disseminator (to spread/give out news or info), spokesperson.

Question 16

What is decisional roles from the management roles approach?

Answer 16

Entrepreneur, disturbance handler, resource allocator, negotiator.

Question 17

What is integrated management?

Answer 17

All the different functional units in the organization (accounting, finance, HR, information systems, marketing, operations, etc.) have different values and perspectives that make important contributions to an organizations success.