Chapter 4 Flashcards

1
Q

How does the government impact human resource management?

A

Laws have direct impact on human resources function.

  • Charter of rights and freedoms that guarantees individuals equal rights before the law
  • – freedom of religion
  • – right to seek employment anywhere in Canada
  • – equality rights for all individuals
  • – legal rights: right to life, liberty, personal security
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2
Q

What kind of law/legislation impacts HR more narrowly?

A

Human rights legislation!

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3
Q

What is human rights legislation in the realm of HR?

A

Provide equal employment opportunity by prohibiting discrimination on various prohibited grounds

  • race
  • ethnic origin
  • age
  • religion
  • sexual orientation
  • disability
  • marital status
  • family status
  • gender identity
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4
Q

What are the two types of discrimination?

A

Direct: open and purposive actions meant to discriminate against the hiring/advancement of certain individuals (ppl still try to hide it a little though)

Indirect/systemic: not openly or intentionally discriminatory but has an indirect discriminatory impact or effect

  • can be difference b/t intent and consequence, but cant check someone’s intent so ouch
  • can intend to do it but hide it under processes and etc.
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5
Q

What is disparate treatment? Disparate impact?

A

treatment = treating people unequally

impact = treating people equally but with unequal results (ex: one % tax for all people vs. tax brackets based on income)

  • disparate impact often result of indirect discrimination
  • end up with systematic discrimination
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6
Q

What do both forms of discrimination produce? What are some examples of this?

A

produce differential impact
Examples:
- minimum/maximum height and weight reqments for police forces = makes it harder for women and those of certain ethnic origins to be hired bc just shorter/smaller in general
- promotion criteria that favours seniority factors and experience = women harder to get experience bc often leaving for childcare and etc.
- job eval system that tends to undervalue jobs traditionally done by women (nurding, early childhood education)
- organizational culture where minority groups feel unwelcome and uneasy

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7
Q

What is a Bona fide occupational requirement (BFOR)? What are employers responsible for?

A
a necessary (not just preferred) requirement for performing a job.
Responsible for demonstrating that job requirement is actually true BFOR and not just a manufactured requirement whose real purpose is to discriminate against (select out) certain persons. (like the certain weight/height rule)
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8
Q

What is employer’s duty to accomodate?

A

Duty to consider how an employee’s characteristics such as disability, religion, family status, can be reasonably accommodated.

REASONABLY = accommodate to the extent that the employer is not unduly hurt by such accommodation (gonna cost some money, but still recoverable // large org can make bigger investment/change than smaller)

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9
Q

How is harassment in the workplace defined?

A

Involves any unwanted physical or verbal behavior that offends or humiliates - determined by what a ‘reasonable person’ (a legal construct) would think.

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10
Q

What forms of harassment are there? What does each mean?

A

Mental/psychological harassment = invisible but very impactful (ignored, not respected, not permitted to speak/share)
Sexual harassment = unwelcome behaviour that is of a sexual nature and is related to a persons gender or gender identity
Workplace bullying = a broad array of actions whose intent is to subvert action and to humiliate others
Employer Retaliation = retaliate against employees that exercise rights accordinh to Can. human rights act (telling truth about bad org online) – CAN seek lawsuit/persecution for slander/spreading lies

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11
Q

What are the two forms of sexual harassment?

A

a) Quid Pro Quo = this for that: if you do (don’t do) this sexual/inappropriate thing for me, I’ll promote (fire) you.
b) hostile environment = org allows it to exist, env in which people feel uncomfortable, dominated, less than.

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12
Q

What are the issues with a sexual harassment case?

A
  • can’t be 100% confidential for victim, bc need proper investigation and need involve witnesses and the perpetrator(s)
  • ^ as a result, much less people report bc there are negative consequences on the person who reports it
  • for org, hostile env cases also implicate them as they have vicarious liability - their policies against it not enough to keep them free of responsibility.
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13
Q

What important things need to happen/be considered in a sexual harassment situation/investigation?

A
  • BELIEVE THE VICTIM (do not discount anything, take it seriously, assure them there will be full investigation)
  • unbiased investigation internally = interview all witnesses and perpetrator(s), get all perspectives
  • need to be timely (3-4 weeks ish)
  • –> problems can arise with witnesses not wanting to get involved (stressful, may have own negative implications, may have own trustworthiness questioned)
  • sometimes end up with he said/she said situation = end up depending on credibility which doesn’t usually bring proper justice
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14
Q

What is legal positivism?

A

Philosophy of law that says things that are just ‘right/proper’ (due to social norms, etc.) are just as important to be followed as actual laws.
– need to go beyond just ‘legal’ actions and actually do what’s right.

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15
Q

What is the Canadian employment equity act? How does it affect HR?

A

A federal law to remove employment barriers and promote workplace equality and equity. Need create an environment that protects the 4 protected groups: women, visible minorities, aboriginal persons, and persons with disabilities.

Affects virtually every human resource function.

  • Human resource plans must reflect the organization’s employment equity goals
  • Recruitment must ensure that all types of applicants are sought without discriminating
  • Performance appraisal must be free of biases that discriminate
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16
Q

What is an employment equity program (EEP)? Is it required by law? Who responsible for setting it up?

A

Program whose purpose is to undo past employment discrimination or to ensure equal employment opportunity for four protected groups.
** required at certain size of org
Yes required by law.
Organization responsibility to make it happen.

17
Q

What are the major steps in an employment equity program?

A
  1. Exhibit strong employer commitment to employment equity (cant just say we’re committed to this! gotta actually show the work)
  2. Appoint a high-ranking director to give it credibility (well respected)
  3. Publicize commitment both internally and externally (often slogan: “we are an equal opportunity employer”)
  4. Survey the workplace for instances of ‘underutilization’ (X dept has almost no women!) and ‘over-concentration’ (almost all maintenance staff are indigenous men! = employment ghetto)
  5. Develop goals and timetables for identified underutilized categories and for identified over-concentration
  6. Design remedial and preventative programs to address imbalances (can’t just say oh we don’t get enough applications from those people so we can’t have that in our biz. NO gotta address the issue that they aren’t applying!)
  7. Establish control systems and reporting procedures (and publicly recognize the progress)
18
Q

What is reverse discrimination?

A

Happens most often when employer has equity program to search out/promote protected groups, so then woman is chosen for promotion instead of man to help maintain this policy, man claims he is being discriminated against.
Solution? Very hard to deal with, but law says they’re good to go as long as they continue to fulfill the equity laws.

19
Q

What is reverse discrimination?

A

Happens most often when employer has equity program to search out/promote protected groups, so then woman is chosen for promotion instead of man to help maintain this policy, man claims he is being discriminated against.
Solution? Very hard to deal with, but law says they’re good to go as long as they continue to fulfill the equity laws.

20
Q

What is natural justice?

A

Minimum standards of fairness and are implied obligations for decision makers.
Rules are:
- right to a fair hearing
- right to bias free proceeding (ex: person judging should have no personal interest)
- right to present the opposing argument
- right to legal representation
- right to timely notice of a hearing
- right to a timely process (‘justice delayed is justice denied’)

21
Q

What are the gender/sex neutral factors used to determine pay for a job?

A
  • skill
  • effort
  • responsibility
  • working conditions
22
Q

Who is responsible for workplace health and safety?

A

Shared responsibility between employers and employees.

Workplaces with 20+ employees required to have a health and safety committee - internal responsibility system

23
Q

What rights do employees have regarding safe and healty workplaces?

A
  • right to refuse unsafe work (psychologically unsafe counts too)
  • right to participate in workplace health and safety activities
  • right to know about potential hazards in workplace (data about potential hazardous workplace materials, WHMIS stuff)
24
Q

How is privacy in the workplace protected?

A

Personal Information Protection and Electronic Documents Act (PIPEDA) is federal law.
Sets ground rules for how private orgs can collect use or disclose personal info.
Most provinces also have their own legislation to protect non-consensual information disclosures.

25
Q

What are areas that are typically included in laws about employment and labour standards?

A
  • minimum wage
  • overtime pay
  • hours of work
  • general holidays
  • layoff procedures
    and more!
26
Q

What is a general/broad definition of diversity? What does it usually include?

A
Include important human characteristics that influence an employees values, perception of self and others, behaviors, and interpretation of events around them.
Usually includes:
- age
- ethnicity and culture
- race
- sex/gender
- religion
- sexual orientation
- mental/physical capabilities
27
Q

What is the difference between surface level diversity and deep level diversity?

A

Surface = stuff that is visible (race, age, gender representation)
Deep level = non-observable (beliefs, education, values)

28
Q

How is diversity strategic?

A
  • workforce has just shifted to be more diverse and less homogenous, get on board or get lost!
  • human capital is more important nowadays
  • its a competitive advantage! can understand needs of a diverse population
  • work teams are becoming more essential and a diverse team is a balanced and smart one.