Bulletin No.43 (Employee Assistant Program) Flashcards
1
Q
_____ hours of admin leave may be granted for employees initial EAP appointment
A
2
2
Q
The two types of referrals
A
Self and agency
3
Q
All information (letter requesting assistance, EM referral, EAP appointment letters and follow up) will be kept in the employees official personnel folder. (True/false)
A
False
Separate from personnel folder, no other staff allowed access
4
Q
List of Changes a supervisor should look out for, that may warrant a member to be referred to EAP.
A
Tardiness Absenteeism Extended lunch Early departures Decrease in quality Periods of low and high productivity Frequent mistakes Impaired judgment Missed deadlines Inability to concentrate Critical of advice Mood swings Frequent accidents Carelessness Abrasiveness with coworkers Sleeping on job Nervousness Assault (threats) Exaggerated self importance Incoherent/irrelevant statements Frequent crying/outburst Excessive personal telephone calls
5
Q
EAP supervisory training is ____hr course
A
8
6
Q
Additional training for the managers of the supervisors with be an additional ____ hours.
A
2
7
Q
What does EAP stand for?
A
Employee assistance program
