Job Quality

Question 1

Why is job quality important?

Answer 1

People spend a large portion of their lives at work, so job quality can be linked to quality of life

Question 2

What does job quality affect?

Answer 2

Quality of life
Attitudes
Behaviours
Outcomes

Question 3

What are the seven aspects of the CIPD’s seven-dimensional model of job quality?

Answer 3

Pay and benefits
Health, safety and psychosocial wellbeing
Social support and cohesion
Terms of employment
Job design and nature of work
Work-life balance
Voice and representation

Question 4

What is the key functional difference between the CIPD’s model and other models of job quality?

Answer 4

The CIPD model looks at both objective and subjective aspects of each dimension

Question 5

What is the general definition of job quality?

Answer 5

The extent to which a set of job attributes contributes to, or detracts from, worker happiness

Question 6

What are intrinsic aspects of a job?

Answer 6

The aspects of the job that are rooted in the nature of the work

Question 7

What are the extrinsic aspects of a job?

Answer 7

The aspects of the job that provide the external context in which the tasks are done

Question 8

How does HRM relate to improving job quality?

Answer 8

Their role includes shaping job quality through managerial choices, and organisational values, practices, and strategies