Change Management Flashcards
What are the types of change?
Transformational
Incremental
What are the type of management approach to change?
Reactive
Proactive
What are the matrix axis in the Johnson, Scholes and Whittington Model?
Nature of Change - Incremental or Transformational
Management Role - Proactive or Reactive?
What are the key steps in the Lewin iceberg model?
Unfreeze
Move
Refreeze
What is the Unfreeze step of the Iceberg Model?
The process of selling the change
Usually through providing a motibe for changing their attitudes
Usually needs:
- A trigger
- Someoe to challenge the existing norms
- Outside Involvment
- Power structure alterations
What is the Move step of the Iceberg Model?
Identifying what the new desirable behaviour should be
Communicating the desired behaviour
Encourage groups to own the new attitude/behaviour
What is the Refreeze step of the Iceberg model?
Consolidation and reinforcement of the new behaviour.
What is adaptive change?
Change that occurs when an organisations environment changes slowly over time.
Changes are implemented incrementally.
What are the advantages of adaptive change?
Organic changes
Likely to be less resistance due to the incremental nature of the change
What is Coercive Change?
Change that is enforced without participation
What is the Gemini 4R’s Framework for planned, strategic change?
Reframing
Restructuring
Revitalising
Renewal
What does Reframing involve under the 4R’s model
Achieve mobilisation - Create the desire for change
Create a vision of where the company is going
Build a measurement system that sets targets to measure performance
What does Restructuring involve under the 4R’s model?
Construct an economic model to show how value is added by the change
Align the physical infrastructure with the overall plan
Redesign the work architecture so that processes interact to create value
What does Revitalising involve under the 4R’s model
Achieve a market focus
Invent new businesses
Change the rules of competition by exploiting technology
What does Renewal involve under the 4R’s model
Create a reward model to motivate
Build individual learning
Develop the organisation
