Chapter 2

Question 1

Organizational culture

Answer 1

The norms, values, and assumptions of organizational members that guide members’ attitudes and behaviors

Question 2

Code of conduct

Answer 2

specifies expected and prohibited actions in the workplace and gives examples of appropriate behavior

Question 3

Ethics

Answer 3

the standards of moral behavior that define socially accepted behaviors that are right as opposed to wrong ‘

Question 4

Code of ethics

Answer 4

a decision-making guide that describes the highest values to which an organization aspires

Question 5

Corporate social responsibility

Answer 5

businesses showing concern for the common good and valuing human dignity

Question 6

Consensual culture

Answer 6

the type of culture that emphasizes loyalty and tradition and encourages employees to stay with the organization for a long time; promotion is generally from within the company; law firms and the military are examples

Question 7

The 4 types of organizational culture

Answer 7

• Entrepreneurial -Bureaucratic - Consensual -Competitive

Question 8

Entrepreneurial culture

Answer 8

the type of culture that emphasizes creativity, innovation, and risk taking; Google and Tesla are examples

Question 9

Fairness

Answer 9

this ethical action treats all people equally, or at least fairly, based on some defensible standard

Question 10

Bureaucratic culture

Answer 10

the type of culture that emphasizes formal structures and the correct implementation of organizational procedures, norms, and rules; commonly associated with consistency and high ethical standards; pharmacies and drug manufacturers such as GlaxoSmithKline and Merck are examples

Question 11

Utilitarian standard

Answer 11

the ethical action that best balances good over harm

Question 12

High- performance work systems (hpws)

Answer 12

high involvement or high commitment organizations

Question 13

Stake holder perspective

Answer 13

considering the interests and opinions of all people, groups, organizations, or systems that affect or could be affected by the organization’s actions

Question 14

Rights

Answer 14

this ethical action is the one that best respects and protects the moral rights of everyone affected by the action, including the right to privacy, to be told the truth, or to be safe

Question 15

5 types of ethical standards

Answer 15

• utilitarian • rights • fairness •.common good • virtue

Question 16

Performance culture

Answer 16

focuses on hiring, retaining, developing, motivating, and making work assignments based on performance data and results

Question 17

Virtue

Answer 17

this ethical action is consistent with certain ideal virtues, including civility, compassion, and benevolence

Question 18

Competitive culture

Answer 18

the type of culture that emphasizes competitive advantage and market superiority; brokerage and currency trading firms are examples. This culture is associated with large amounts of stress

Question 19

Common good

Answer 19

this ethical action shows respect and compassion for everyone, especially the most vulnerable

Question 20

HRM metrics

Answer 20

the measurement of those HM activities that contribute to business strategy execution and the organization’s financial performance (absence rate, cost per hire, job offer acceptance rate, etc.)

Question 21

Corporate social responsibility

Answer 21

businesses showing concern for the common good and valuing human dignity