2.1 Technology

Question 1

ICT

Answer 1

Information and communication technology,

Question 2

Stakeholders

Answer 2

Individuals and organisations that are affected by, or affect the activities of a business

Question 3

Intranets

Answer 3

Communication networks which can only be accessed by an organisations employees

Question 4

Extranets

Answer 4

Similar to intranets but can be accessed by other organisations such a suppliers

Question 5

Software Robots

Answer 5

Advanced computer programs that can perform a range of administrative activities that would previously have been done by employees

Question 6

Cloud Computing

Answer 6

A general term of the deelivery of specialist computing services, such as data storage, procided by internet companies such as Google

Question 7

E-commerce

Answer 7

The act of buying or selling a product using an electronic system such as the internet

Question 8

M-commerce

Answer 8

the same as e-commerce but on a phone

Question 9

Digital Communication

Answer 9

The transmission of information electronically between computing devices

Question 10

Webchat

Answer 10

A simple means of communicating in real time using the internet.

Question 11

Apps

Answer 11

Pieces of software designed for a specific purpose on smartphones and tablets

Question 12

social media

Answer 12

methods of online communication such as websites or applications. share information and help people gain social and professional contacts.