Business Change

Question 1

What are the two types of change?

Answer 1

Internal and external

Question 2

What are the 2 types of pace change occurs at?

Answer 2

1 Rapid = catastrophic

2 Planned = prepared for

Question 3

What is disruptive change?

Answer 3

Change to one organisation that effects the whole market e.g. Uber

Question 4

What are Storey’s 4 methods of implementing change?

Answer 4

1 Change based on agreement between all
2 Change based on compromise
3 Change based on managerial decisions
4 Change based on senior management when urgent

Question 5

What are Lewin’s 3 steps to manage resistance to change?

Answer 5

1 Unfreezing (creating motivation)
2 Transition (learning and adaption)
3 Freezing (establishing stability again)