Motivation Flashcards
1
Q
Define motivation
A
The ways a business can encourage staff to give their best
2
Q
What does motivated staff result in?
A
Increased output
Improved quality
Higher level of staff retention
3
Q
What are some monetary methods of motivation?
A
Time and piece rate Performance related pay Commission Fringe benefits Bonus
4
Q
Name some non-monetary methods of motivation
A
Quality circles Empowerment Job rotation Job enrichment Team Woking
5
Q
What did George Elton Mayo discover?
A
yoHe discovered that job satisfaction among workers was difficult to achieve
Work satisfaction has more of n impact on productivity over wages
6
Q
What did Elton Mayo conclude?
A
The workplace is a Social system, workers prefer to work in groups
Communication affects productivity
Financial methods aren’t the only way to increase productivity and motivation
