2.1 - Growing the Business Flashcards

1
Q

What are there loads of?

A

+There are loads of big businesses out there - but all of them have had to grow at some point.

+You need to need to know about internal and external growth.

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2
Q

What kind of growth is low risk?

A

+Internal growth is low risk but can be slow.

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3
Q

What is internal growth?

A

+Internal growth [or organic growth] is when a businesses grows by expanding its own activities.

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4
Q

What are the advantages of internal growth?

A

+Internal growth is good as it’s relatively inexpensive.

+Also, it generally means the firm expands by doing more of what it’s already good at - making its existing products; so it’s less likely to go wrong.

+The firm grows slowly, so it’s easier to make sure quality doesn’t suffer and new staff are trained well.

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5
Q

What is the downside of internal growth?

A

+But because internal growth is slow, it won’t be right for a business to grow quickly.

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6
Q

What are the two methods of organic growth?

A
  • Targeting new markets
  • Developing new products
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7
Q

What is the method of organic growth “Targeting new markets” all about?

A
  • This is when a business aims to sell its products to people who it hasn’t tried to sell to before.
  • Firms can use new technology to target new markets - eg. they could use e-commerce so people can buy products even if they don’t live near a store.
  • Technology may also mean items are cheaper to produce, so a firm might be able to lower its prices and target a lower income market.
  • A firm could also set up branches in other countries so they can sell directly in markets abroad.
  • They could also change the marketing mix of the product [eg. the price or the way its promoted] so that it appeals to a new market.
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8
Q

What is the method of organic growth “Developing new products” all about?

A
  • Selling a brand new product will increase sales for a business, allowing it to grow.
  • To sell a new product, firms need innovation - this is when someone comes up with a new product of way of doing things.
    • Often, innovation comes about as a result of research and development.
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9
Q

What kind of growth is fast?

A

External growtht is faster but more risky

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10
Q

What is External growth?

A

+External growth [inorganic growth] usually involves a merger or takeover.

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11
Q

What is a merger?

A

+A merger is when two firms join together to form a new [but larger] firm.

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12
Q

What is a takeover?

A

+A takeover is when an existing firm expands by buying more than half the shares in another firm.

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13
Q

What are the ways a firm can merge with or takeover other firms?

A

+There are four basic ways a firm can merge with or take over other firms.

  • Join with a supplier
  • Join with a competitor
  • Join with a customer
  • Join with an unrelated firm
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14
Q

What happens when a firm joins with a supplier?

A

+This allows a firm to control the supply, cost and quality of its raw materials.

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15
Q

What happens when a firm joins with a competitor?

A

+This gives the firm a bigger market share, so it will be a stronger competitor.

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16
Q

What happens when a firm joins with a customer?

A

+This gives the firm greater access to customers and more control over the price at which its products are sold to the end-user.

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17
Q

What happens when a firm joins with an unrelated firm?

A

+This means the firm will expand by diversifying into new markets.

+This reduces the risks that come from that come from relying on just a few products.

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18
Q

How successful are takeovers and mergers?

A

+Less than half of all takeovers and mergers are successful.

+It’s very hard to make two different businesses work as one - Management styles often differ between firms.

+The employees of one firm may be used to one company culture and not be motivated by the style used in the other.

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19
Q

What can mergers and takeovers create?

A

+Mergers and takeovers can create bad feeling, especially if the firm didn’t agree to being taken over.

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20
Q

What do mergers and takeovers often lead to?

A

+Mergers and takeovers often lead to cost-cutting.

+For example, there’s no point a business having two head offices - the business will have lower fixed costs if it just has one.

+This cost cutting may mean making lots of people redundant, so it can lead to tension and uncertainty among workers.

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21
Q

What do Larger firms benefit from?

A

+Larger firms benefit from economies of scale

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22
Q

What happens to a firm when it expands?

A

+When a firm expands, its output [the amount of products it makes] will increase.

+It costs will also increase - Eg. variable costs will increase as the firm has to buy more raw materials and fixed costs might increase if the firm has more buildings or staff.

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23
Q

In larger firm, often how will costs increase in proportion to output?

A

+Often, however, costs will increase at a slower rate than output.

+This means that the average cost of making one product [the average unit cost] is cheaper once the firm has expanded.

+These reductions in average unit cost are called economies of scale.

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24
Q

What are economies of scale?

A

+A reduction in average unit cost that comes from producing on a large scale.

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25
Q

Why does Economies of scale happen?

A
  • Larger firms need more supplies than smaller firms, so will buy supplies, so will buy supplies in bulk - this normally means they can get them at a cheaper unit price than a small firm.
  • Larger firms can afford to buy and operate more advanced machinery than smaller firms which may make processes faster or cheaper to run [eg. they might not need so many staff].
  • The law of increased dimensions means that, eg. a factory that’s ten times as big will be less than ten times as expensive.
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26
Q

What happens as the average unit cost of making each product is lower?

A

+As the average unit cost of making each product is lower, firms can make more profit on each item they sell.

+Also, lower average unit costs mean larger firms can afford to charge their customers less for products than smaller firms can.

+This may make customers more likely to buy their products, leading to increased sales and more profit.

+The profits can be reinvested into the business so it can expand even more.

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27
Q

What is the opposite of economies of scale?

A

Diseconomies of scale

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28
Q

What is the downside of growth for larger firms?

A

+It’s not all good news for large firms though - growth brings with it the risks of diseconomies of scale.

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29
Q

What are diseconomies of scale?

A

+These are areas where growth can lead to increases in average unit costs. Eg:

  • The bigger the firm, the harder and more expensive it is to manage it properly.
  • Bigger firms have more people, so it can be harder to communicate within the company - Decisions take time to reach the whole workforce, and workers at the bottom of the organisational structure feel insignificant; workers can get demotivated, which may cause productivity to go down.
  • The production process may be more complex and more difficult to coordinate - Eg. different departments may end up working on very similar projects without knowing.
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30
Q

How can large businesses raise money?

A

+Large businesses can use funds from Internal sources or external sources.

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31
Q

What are the internal sources of finance for large businesses?

A
  • Retained Profits
  • Fixed Assets
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32
Q

What are retained profits?

A

+These are profits that the owners have decided to plough back into the business after they’ve paid themselves a dividend.

+But larger companies [eg. PLCs] are under pressure from shareholders to give large dividends, reducing the profit they can retain.

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33
Q

What are fixed assets?

A

+Firms can raise cash by selling fixed assets [assets that a business keeps long-term, eg. machinery/buildings] that are no longer in use.

+There’s a limit to how many assets you can sell, though - sell too many and you can’t go on trading.

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34
Q

What are the external sources of finance for a business?

A
  • Loan Capital
  • Share Capital
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35
Q

How can large firms get loan capital?

A
  • Small businesses can take out loans - they then pay the money back over a fixed period of time with interest.
  • Banks need security for a loan, usually in form of assets such as property - If things go wrong, these assets can be sold to pay back the loan.
  • Large firms can normally take out larger loans than small firms, as they usually have more valuable assets.
  • Also, established firms may find it easier to get loans than new firms because they can prove to the bank that they’ve been profitable over a longer period of time - this means banks will see them as less risky.
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36
Q

How can large firms get share capital?

A

+If a business becoms a limited company it can be financed using share capital - money raised by selling shares in the business.

+Finance from share capital doesn’t need to be repaid [unlike a loan].

+However, selling shares means that the original owner[s] will get a smaller share of the business’s profits and lose some control over how the business is run.

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37
Q

What can public limited companies do?

A

Public limited companies can sell shares on a stock market.

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38
Q

As a business grows. what might the owners decide to make it?

A

+The owners might decide to make it public limited company [a PLC].

+‘Public’ means that shares in the company are traded on the stock market, and can be bought and sold by anyone.

+This can bring a lot of extra finance into the business, especially if the shares are in high demand, as this will increase their value.

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39
Q

What is ‘stock market floatation’?

A

+Selling shares on the stock market.

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40
Q

What are the advantages of PLCs?

A

+Much more capital can be raised by a PLC than by any other kind of business.

+That helps the company to expand and diversify.

+PLCs are incorporated and have limited liability, so if things go wrong, the owners only lose the amount of money they’ve invested.

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41
Q

What are the disadvantages of PLCs?

A
  • It can be hard to get lots of shareholders to agree on how the business is run - Each shareholder has very little say [unless they own a lot of shares].
  • Someone could buy enough shares to take over the company - if they can convince shareholders to sell.
  • The accounts have to be made public - so everyone [including competitors] can see if a business is struggling.
  • PLCs can have hundreds or even thousands of shareholders, so there are lots of people wanting a share of the profits.
42
Q

How can a company’s aims and objectives change?

A

A company’s aims and objectives can change in different ways.

43
Q

What are likely to change as a business evolves?

A

+As a business evolves, its aims and objectives are likely to change. Eg. it might want to…

  • Change whether it aims to survive or grow
  • Change the size of its workforce
  • Enter or exit new markets
  • Change the size of its product range
44
Q

Why would a business change whether it aims to survive or grow?

A

+A new, start-up business’s aims are likely to be focused on survival.

+However, once it is stable, aims might be centred around growth and maximising profits for reinvestment.

+But if the economy takes a downturn, the business might start struggling, and its aims could once more become focused on survival.

45
Q

Why would a business change the size of its workforce?

A

+Eg. if a business is expanding, it might aim to recruit more staff.

+If a business has recently taken over another firm, it might aim to reduce the size of its workforce so it doesn’t have multiple people carrying out the same role.

46
Q

Why would a businesss enter or exit new markets?

A

+A business could aim to enter a new market, eg. by targeting a different group of people in the same place, or by starting to sell products in a new location.

+This could be because the business is growing, but may also be because their existing markets are shrinking and they need to find new places to sell their items.

+If a product isn’t selling well in a particular market, the business’s aims are likely to change so that they exit that market.

47
Q

Why would a business change the size of its product range?

A

+Eg. if a business has a product that’s selling really well, it might aim to bring out more products in the same range with different features.

+If it has products in a range that don’t sell well, it might aim to decrease the product range and concentrate on promoting and growing its best best-selling products.

48
Q

What may change for a business for external or internal reasons?

A

+Aims and objectives may change for external or internal reasons.

49
Q

What do firms need to change their aims and objectives to keep up with?

A

+Firms also need to change their aims and objectives to keep up with the dynamic [ever changing] business environment]. External reasons include:

  • New legislation
  • Changes in market conditions
  • Changes in technology
50
Q

How can new legislation affect a company’s aims and objectives?

A

+Companies may nee to adjust their aims and objectives when new laws are introduced.

+Eg. in 2016, a new living wage was introduced.

+This affected many companies’ profit aims and objectives, as they had to pay higher wages.

51
Q

How can changes in market conditions affect a company’s aims and objectives?

A

+If a market grows, a company may alter its aims to focus on growing sales.

+However, if a market shrinks, a company might be more focused on survival or targeting new markets.

+If a market gets more competitive, a company might focus on maintaining its market share or maximising sales, rather than maximising profits or growing its market share.

52
Q

How can changes in technology affect a company’s aims and objectives?

A

+Companies need to keep up to date with new technology, especially if their competitors are using it.

+They may need to alter their aims and objectives so they spend more money on getting new equipment and training staff rather than investing in growth.

53
Q

What can factors within the company also affect?

A

+Factors within the company can also affect its aims and objectives. Internal reasons include:

  • Performance
  • Internal changes
54
Q

How can performance affect a company’s aims and objectives?

A

+If a company performs better or worse than expected, aims and objectives may be changed.

+For example, if it sells more than expected one month, future sales objectives might be increased to match this.

55
Q

How can internal changes affect a company’s aims and objectives?

A

+Changes within the company can affect what its aims and objectives are.

+For example, if the management changes, then the new managers might have different priorities for the business, which will cause its aims and objectives to be changed.

56
Q

What does better technology make it easier for?

A

+Better technology makes it easier to communicate and travel round the world.

+Which causes globalisation…

57
Q

What does globalisation result in?

A

Globalisation means the world is more interconnected

58
Q

What is globalisation?

A

+Globalisation is the process by which businesses and countries around the world become more connected.

+It means that it has become easier and more common for businesses to import products [buy them from abroad], and export products [sell products to other countries].

59
Q

What impacts can the effects of globalisation have on businesses?

A

+The effects of globalisation can have many different impacts on businesses. Eg. the effects can be on:

  • Imports
  • Exports
  • Business location
  • Multinationals
60
Q

What effect can globalisation have on imports?

A

+Firms have a larger market to buy from, so they may be able to buy supplies more cheaply, which reduces costs and can increase profits.

+However, more imports means there’s more competition in a country.

+Firms may be forced to reduce their price to stay competitive.

61
Q

What effect can globalisation have on exports?

A

+Being able to export goods easily means firms have a larger market to sell to.

+This can lead to increased sales and higher profits.

62
Q

What effect can globalisation have on business location?

A

+Globalisation has made it easier for businesses to locate parts of their business abroad [eg. to set up stores, factories or offices overseas].

+This may allow them to reduce their costs so they can make more profit, [eg. if they start producing goods closer to where they get their raw materials from, their transport costs will fall].

+Some firms may also set up in countries where labour is cheaper, which helps to keep their costs down.

63
Q

What effect can globalisation have on multinationals?

A

+Single businesses operating in more than one country are known as multinationals.

+When a big, multinational business enters a new country, firms already in that country may need to change the way they operate in order to compete successfully.

64
Q

What do firms face barriers to?

A

Firms face barriers to international trade

65
Q

What can’t firms just do?

A

+Firms can’t just buy and sell products across the world so easily.

+Governments have set up tarrifs and trade blocs as a way of trying to control international trade.

66
Q

What are tarrifs?

A

+These are taxes on goods that are being imported or exported.

+They make products imported into a country more expensive than those that are produced domestically [in the home country].

+This helps domestic fims stay competitive.

67
Q

What are trade blocs?

A

+These are groups of countries that have few or no trade barriers between them, [eg. they can trade with each other without having to pay tarrifs.

+Firms from countries outside the trade bloc will find it hard to compete with those inside, as their prices will be affected by having to pay tariffs.

68
Q

What do firms need to be able to do?

A

Firms need to be able to compete internationally

69
Q

What does having a global market mean?

A

+Having a global market means there can be lots of competition.

+So businesses need to be able to stand out from the competition.

70
Q

What are the ways large firms can stand out from their competition?

A
  • Use e-commerce
  • Change their marketing mix
71
Q

How can firms use e-commerce to stand out from their competition?

A

+Firms can use e-commerce to sell products via the internet.

+This means they can compete overseas without having to set up stores and infrastrucure in foreign countries, which keeps their costs down.

72
Q

How can firms change their marketing mix to stand out from the competition?

A

+Firms may change their marketing mix in different countries [Eg. they can change prices to make sure they’re competitive, or target products and promotion at the country’s culture].

+Eg. Macdonalds is a multinational company - stores in different countries have slightly different menus to appeal to the customers in those countries.

  • Eg. in India, none of their products contain beef, as many Indians are Hindu, so don’t eat beef.
  • In China, they have a special, seasonal menu to fit in with Chinese New Year.
73
Q

How can a business make sure its being fair and honest?

A

+There are lots of things a business can do to make sure its being fair and honest.

+Many stakeholders are concerned about how businesses behave towards others, and whether they act in an ethical way.

74
Q

What have ethical issues become?

A

+Ethical issues have become important for businesses

75
Q

What are ethics?

A

+Ethics are the moral priciples of right and wrong.

+Many firms have their own ethical policies - this means they’ve developed ways of working that stakeholders think are fair and honest.

76
Q

What raises many ethical issues?

A

+The ways that UK firms treat employees and suppliers in other countries raises many ethical issues.

77
Q

What are some of the ethical issues that happens in foreign countries?

A

+In some countries, it’s not illegal for people to work very long hours for very low pay.

+Some firms set up factories in these countries to reduce their labour costs - many people think this is unethical if it exploits workers from foreign countries.

78
Q

How can businesses ensure workers are treated ethically?

A

+Businesses can write codes of conduct for any factories they have overseas.

+This helps to ensure that the workers are treated ethically.

+For example, they can put limits on the number of hours somebody can work each week so they don’t get too tired.

+They could carry out checks to make sure the code is being followed.

79
Q

How firms be ethical by choosing what they buy?

A

+Firms that buy raw materials from deveoping countries can choose to buy from Fair Trade sources.

+This means people in developing countries who produce the goods [eg. cocoa farmers] are paid a fair price so they can earn decent wages.

80
Q

How do firms need to treat their UK employees?

A

+Businesses need to treat their employees in the UK ethically too.

+Eg. businesses should reward staff fairly, keep personal details about staff private and provide a comfortable working environment.

81
Q

What isn’t the only ethical issue for a business?

A

+Treating people well isn’t the only ethical issue for a business.

+For example, when promoting products, firms have to follow codes of practice - they can’t be dishonest or insult other brands in adverts [although competing products can now be compared in a fair way].

+Some products can’t be advertised at all - eg. cigarette adverts are banned on health grounds.

82
Q

What are firms also under pressure to carry out?

A

+Firms are also under pressure to carry out product development in an ethical way.

+This means using non-toxic materials, paying close attention to safety, and not using animal testing.

83
Q

What can acting ethically have?

A

Acting ethically can have benefits and drawbacks

84
Q

What can there be a trade-off between?

A

+There can be a trade off between behaving ethically and making the most profit for a firm.

85
Q

What are the downsides of ethical policies?

A

+Ethical policies can be costly - eg. by treating workers fairly and making sure they are all paid a fair wage, a business is likely to have higher labour costs than if they didn’t work ethically.

+Also if a firm is committed to using ethically sourced materials [eg. fair trade products] they may find it more difficult to find suppliers and have to pay a higher price for their materials.

+These increased costs mean that a firm doesn’t make as much profit per item - It could put its prices up so that it makes more profit per item, but higher prices may lead to lower sales [so the business still ends up with less profit].

86
Q

What are many firms still keen to do?

A

However, despite potentially making less profit, many firms are still keen to work ethically.

87
Q

How might firms emphasise to customers they have strong ethical policies?

A

+Firms might change their marketing to emphasise the fact that they have strong ethical policies.

+For example, the Co-op advertises all its chocolate as from Fair Trade sources.

+By advertising its ethical policies, a business might gain customers and increase its profits - there are plenty of people who think that ethical practises are more important than price.

88
Q

What positive effect can acting ethically have?

A

+Acting ethically can have a positive effect on other stakeholders as well.

+For example, some shareholders will be more likely to invest in a firm if it has shown that it behaves ethically.

+Treating staff ethically can mean workers are more motivated, which should make the firm more productive.

89
Q

What can businesses reduce?

A

Businesses can reduce the impact of the environment

90
Q

What can all businesses have an impact on?

A

+All businesses can have an impact on the environment.

+For example, by producing waste that ends up in landfills.

+Factories, cars and lorries can also cause air, noise and water pollution.

91
Q

What are people worried about the combined impact of?

A

+People are worried that the combined impact of global businesses is damaging the Earth at the moment.

+For example, many firms use resources that are non-renewable [eg. coal and oil] - if these resources run out there’s no way we can replace them.

+Also, many business activities release carbon dioxide and other gases into the atmosphere - these are thought to be contributing to global warming.

92
Q

What are many businesses now aiming to be?

A

+Many businesses are now aiming to be more sustainible - this means working in ways that won’t damage the Earth for future generations.

93
Q

What are some of the ways businesses can be sustainible?

A
  • Use less packaging and recycle more so that less waste goes to landfills.
  • Dispose of hazardous waste carefully so that it doesn’t pollute land or water.
  • Use more efficient machinery that is less polluting to the air, or quieter machinery that causes less noise pollution.
  • Use more renewable energy resources [eg. wind or solar power, and electrical goods that are more energy efficient.
94
Q

What are there pros and cons to?

A

There are pros and cons to being environmentally friendly.

95
Q

What happens as people are becoming more aware of environmental issues?

A

+As people become more aware of environmental issues, consumers are changing their buying decisions - people are now buying more “environmentally friendly” products.

96
Q

What can taking environmental issues seriously give firms?

A

+Taking environmental issues seriously can give firms a competitive advantage.

+A “green image” can attract new customers and increase sales.

97
Q

What are the issues of being environmentally friendly for a business?

A

+However, there can be a trade off for a business between being sustainible and making profit.

+Eg. buying new equipment and developing new processes in order to be sustainible can be expensive.

+Firms have to way up the benefits against the negative effect it could have on their profits.

98
Q

What might a business change due to pressure groups?

A

A business might change its policies due to pressure groups.

99
Q

What are pressure groups?

A

+Pressure groups are organisations that try to influence decisions made by the government or by businesses.

100
Q

What happens if a pressure group runs a campaign against a certain firm?

A

+If a pressure group runs a campaign against a certain firm or industry [eg. by highlighting areas where it could be more environmentally friendly or ethical], customers might start to view the firm or industry in a bad light.

+This means the firm could lose custom if people stop buying from them.

101
Q

How can businesses improve their image in the public eye?

A

+To improve their image in the public eye, businesses can change their marketing mix.

+For example, a business might have to change its products in response to activity from pressure groups.

+Eg. by making sure the materials are more ethically sourced, or have less of an impact on the environment.

+It might also run promotional campaigns to repair the negative publicity the pressure group has caused.

102
Q

Give an example of how supermarkets have been affected by pressure groups.

A
  • Supermarkets have been under pressure from groups such as WRAP and Friends of the Earth to reduce the amount of food that they waste.
  • As customers have become more environmentally conscious, this pressure has increased.
  • Many supermarkets have now changed their policies to reduce food waste - eg. by changing processes with suppliers so food is fresher when it reaches the store - so its less likely to go off.
  • Supermarkets are also changing the products they sell - eg. some sell vegetables that are slightly strange looking for a cheaper price, so farmers don’t have to throw them away.