1. SRA - Professional Conduct

Question 1

What is Part 1 of the SRA Code of Conduct?

Answer 1

Maintain trust

Act fairly

Question 2

What is Part 2 of the SRA Code of Conduct?

Answer 2

Never deceive/mislead court

Not misuse/tamper with evidence

Not provide/offer to provide benefit to witnesses

Not place yourself in court contempt

Not waste court’s time

Question 3

What is Part 3 of the SRA Code of Conduct?

Answer 3

Ensure service is provided to the client competently and in a timely manner

Take account of client’s needs when considering funding methods

Question 4

What is Part 5 of SRA Code of Conduct?

Answer 4

Document fee sharing arrangements and inform Client

Question 5

What is Part 6.1 and 6.2 of the SRA Code of Conduct?

Answer 5

Avoid conflict of interests

• UNLESS clients have substantially common interest
• UNLESS clients are competing for same objective

Question 6

What is Part 6.3-6.5 of the SRA Code of Conduct?

Answer 6

Keep clients (former and current) matters confidential
- UNLESS disclosure is required/allowed by law/Client consents

Make client aware of all information material to the matter of which he has knowledge

Not act for clients where they have adverse interest to another/former client’s business

Question 7

What is Part 7.1-7.12 of the SRA Code of Conduct?

Answer 7

Take accountability of problems > Be honest and open with client

If client suffers harm/loss due to you putting matters right > Explain fully and promptly what happened and likely impact

Question 8

What is Part 8.6-8.11 of the SRA Code of Conduct?

Answer 8

Give information to clients in a comprehensible manner

Question 9

What is Part 8.7 of the SRA Code of Conduct?

Answer 9

Ensure clients receive best possible info on pricing of matters

Inform clients of likely overall cost of matter and costs incurred as matter progresses

Question 10

What is SRA Principle 2?

Answer 10

Uphold public interest and confidence in solicitors’ profession

Question 11

What is SRA Principle 3?

Answer 11

Act with independence

- Not rely on TP for future work

Question 12

What is SRA Principle 4?

Answer 12

Act with honesty

- Inform client of arrangement

Question 13

What is SRA Principle 5?

Answer 13

Act with integrity

- Disclose arrangement to client

Question 14

What is SRA Principle 7?

Answer 14

Act in client’s best interest

- Not rely on TP for new business

Question 15

What should be included in client care letters?

Answer 15

Confirm of instructions and scope

Estimate of likely cost

• Profit costs
• VAT
• Disbursements

Estimate of likely timescale + next steps