Lesson 9 - Dealing Dissatisfied Customer Flashcards

1
Q

different than
not at all like
much less than

A

A FAR CRY FROM

Cisco Systems’ stock may be trading higher, but it’s still a far cry from where it was in 2000.

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2
Q

to make a big effort
to try hard

A

TO GO ALL OUT

The small gift shop went all out on advertising in
December, trying to increase its holiday sales.

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3
Q

to control one’s language so as to be polite
բառերը ծամծմել

A

TO MINCE WORDS

Sue told you your new product idea was “the stupidest idea she’s ever heard?” Clearly she’s not one to mince words!

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4
Q

to use all one’s resources to get something done
to try very hard

A

TO PULL OUT ALL THE STOPS

Many airline companies are pulling out all the stops to win the right to fly direct to China.

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5
Q

to meet expectations or requirements of a task, project, or job

A

TO DELIVER

You made a lot of promises during your job interview here. Now that you’re hired, I hope you can deliver!

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6
Q

to deceive someone
աչքին թոզ փչել

A

TO PULL THE WOOL OVER SOMEONE’S EYES

Are you telling me the truth or are you trying to pull the wool over my eyes?

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7
Q

Որտեղից սկսեմ
How to start?

A

WHERE TO BEGIN?

Your new marketing campaign has so many problems. Where to begin?

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8
Q

to take care of something immediately
անմիջապես զբաղվել ինչ-որ բանով

A

TO GET RIGHT ON STH

You need my help in finding a new office to lease? I’ll get right on that.

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9
Q

to waste time
to spend time with no particular purpose or goal

A

TO MESS AROUND

We don’t have time to mess around with the design for the packaging. Let’s just design it quickly and get it into production!

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10
Q

to have too much work to do
to be extremely busy

A

TO BE SWAMPED

Accounting firms are swamped during tax season.

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11
Q

to do something to compensate you for your trouble
խաթրն առնել
լավության տակից դուրս գալ

A

TO MAKE IT UP TO SOMEONE

I’m sorry that you weren’t happy with the sign we made for your business. Let me make it up to you and make a new sign for you at no charge.

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