Ch 9 Group Process: Influence in Social Groups Flashcards

1
Q

Two or more people who interact and are interdependent in the sense that their needs and goals cause them to influence each other

A

Group

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2
Q

Shared expectations in a group about how particular people are supposed to behave

A

Social Roles

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3
Q

Qualities of a group that bind members together and promote liking among them

A

Group Cohesiveness

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4
Q

When people are in the presence of others and their individual performance can be evaluated, the tendency to perform better on simple tasks and worse on complex tasks

A

Social Facilitation

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5
Q

When people are in the presence of others and their individual performance cannot be evaluated, the tendency to perform worse on simple or unimportant tasks but better on complex or important tasks

A

Social Loafing

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6
Q

The loosening of normal constraints on behavior when people cannot be identified (such as when they are in a crowd), leading to an increase in impulsive and deviant acts

A

Deindividuation

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7
Q

Any aspect of group interaction that inhibits good problem solving

A

Process Loss

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8
Q

The combined memory of a group that is more efficient than the memory of the individual membersT

A

Transactive Memory

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9
Q

A kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner

A

Groupthink

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10
Q

The tendency for groups to make decisions that are more extreme than the initial inclinations of its members

A

Group Polarization

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11
Q

The idea that certain key personality traits make a person a good leader, regardless of the situation

A

Great Person Theory

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12
Q

Leaders who set clear, short-term goals and reward people who meet them

A

Transactional Leaders

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13
Q

Leaders who inspire followers to focus on common, long-term goals

A

Transformational Leaders

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14
Q

The idea that leadership effectiveness depends both on how task-oriented or relationship-oriented the leader is and on the amount of control and influence the leader has over the group

A

Contingency Theory of Leadership

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15
Q

A leader who is concerned more with getting the job done than with workers’ feelings and relationships

A

Task-Oriented Leader

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16
Q

A leader who is concerned primarily with workers’ feelings and relationships

A

Relationship-Oriented Leader

17
Q

A form of communication between opposing sides in a conflict in which offers and counteroffers are made and a solution occurs only when both parties agree

A

Negotiation

18
Q

A solution to a conflict whereby the parties make trade-offs on issues according to their different interests; each side concedes the most on issues that are unimportant to it but important to the other side

A

Integrative Solution