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Patient Care and Management > Part I > Flashcards

Part I Flashcards

1
Q

most important people in the health-care community

A

Patients

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2
Q

-also called general practitioners
- give request for work up, determine possible problems
- can refer pt to other institution

A

Primary Care Physician

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3
Q

work in hospital, attend to treatment and prognosis

A

Attending Physician

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4
Q
  • can also be the primary care doctor
  • direct patients to specialist
A

Referring Physician

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5
Q

carry out doctor’s order

A

Nurses

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6
Q

handles the radiology department

A

Radiology Manager

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7
Q

head of x-ray

A

Chief Radiographer

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8
Q
  • certified and licensed
  • limited to subspecialization
A

Radiologist

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9
Q

training to be Radiologist

A

Resident Radiologist

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10
Q
  • cost-effective care for urgent care or minor surgery for conditions that are not immediately life threatening
  • patients are seen without waiting several days for an appointment
  • cope with acute but minor illnesses ex. broken fingers, ear infections
A

Immediate/Urgent Care Clinics

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11
Q

patients are admitted early in the morning for minor procedures such as simple hernia repair and released to home care the same evening

A

Outpatient Surgical Facilities / Sugicenters

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12
Q

hospitals operated by federal or local government

A

Public Hospitals

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13
Q

for veterans, operated by the Department of Veteran Affairs

A

Military Hospitals

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14
Q

independent hospital institutions

A

Private Hospitals

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15
Q
  • “short stay” ward for minor surgical procedures or invasive diagnostic procedures
  • baby check ups & follow up care etc
A

Outpatient Clinics

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16
Q

skilled nursing facilities provide care for patients during recovery when professional help is needed for rehabilitation but services of the hospital is no longer required

A

Foster Care

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17
Q

recent medical school graduates gaining practical experiences

A

Interns

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18
Q

licensed physicians receiving advance training

A

Fellows

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19
Q

licensed physicians in an educational program to become certified in a specialty area

A

Residents

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20
Q
  • treat only hospitalized patients
  • on discharge, patient returns to care of primary care physician
A

hospitalists

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21
Q

extend privilege of staff membership to qualified physician applicants and to organize the staff to cooperate in making the rule that govern

A

Board

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22
Q
  • do not need specific training and experience in the areas
  • rely on department supervisors
A

Administrators

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23
Q

education and expertise relate directly to the area

A

Chief of Supervisor

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24
Q

identification of patient problems

A

Diagnostic

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25
Q

devoted to treatment

A

Therapeutic

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26
Q

support patients and their families by providing hospital chaplains, a trained counselor or a translator

A

Social Service Department

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27
Q

Being able to feel/understand a situation

A

Sympathy

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28
Q

Putting yourself in another person’s shoes

A

Empathy

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29
Q

Exchange of information/thoughts between a receiver and sender

A

Communication

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30
Q

Skills needed in communication

A

Listening, observing, speaking and writing

31
Q

Types of communication

A

Verbal communication
Non verbal communication

32
Q

Exchange of information/thoughts with the use of words (spoken words)

A

Verbal communication

33
Q

Components of verbal communication

A

Vocabulary
Pacing
Organization of sentences
Humor

34
Q

Exchange of information without words

A

Non verbal communication

35
Q

Components of non-verbal communication

A

Paralanguage
Body language
Touch
Professional appearance/ personal hygiene
Physical presence
Visual contact

36
Q

“Music of language”

A

Paralanguage

37
Q

Mixed or confusing signals [can be subconscious]

A

Body language

38
Q

2 types of body language

A

Positive non-verbal cues
Negative non-verbal cues

39
Q

Improve history taking, increase quantity and quality of communication

A

Positive Non-Verbal Cues

40
Q

Improve history taking ex. Furrowing of eyebrows

A

Negative non-verbal cues

41
Q

3 reasons to touch a patient

A

Emotional support
Emphasis
Palpation

42
Q

Reasons not to use palms

A

Offensive
Inaccurate

43
Q

Personal hygiene

A

Clip nails without acrylic
Prevent body odor
Avoid strong perfume

44
Q

RT gains confidence and self-esteem for patients

A

Physical Presence

45
Q

Determine if the patient understands what you are saying

A

Visual contact

46
Q

[how to] address patient

A

First names -US

47
Q

Reasons for calling patient by first name

A

Catch attention
Keep the ANONIMITY

48
Q

HIPAA

A

Health Insurance Portability Accountability Act

49
Q

[how to] Avoiding Assumptions

A

Ask confirmatory questions
Careful with how you craft your questions

50
Q

[how to] dealing with pedia

A

To stand tall in pediatrics, you have to get down on your knees
Dr. Armand Brodeur

51
Q

[how to] communication with seriously ill and traumatized patients

A

Work quickly and efficiently
Continue to communicate even if there is no response

52
Q

Types of consent

A

verbal
Written
Implied -emergency, unconscious

53
Q

Act that protects a person by not being liable for any damages

A

Good Samaritan Law

54
Q

[how to] Visually impaired patients
C.G.I.D

A

Goal: communicate as if pt. Is able to see what we’re seeing
-clear info
-gentle touch
-inform pt of whats to occur
-do not talk loud

55
Q

[how to] speech-impaired and hearing impaired patients

A

-Pantomime
-pts should demo instructions in return
-many facilities offer sign language expert

56
Q

[how to] Establish Rapport
P.E.P.S.P.P

A

-provide attitude and manner
-explain radiation procedure
-provide privacy
-secure pt’s belongings
-provide comfort
-provide clean and safe environment

57
Q

Perceptive to senses, such as signs that can be seen, heard or felt and laboratory reports

A

Objective data

58
Q

Pertain to or are perceived only by affected individual include factors that involves pt’s emotions and experiences such as pain and severity

A

Subjective Data

59
Q

Questioning Skills
O.F.S.P.R.S

A

Open-ended questions
Facilitation
Silence
Probing Questions
Repetition
Summarization

60
Q

Encourages elaboration [nondirected, non leading]

A

Open-ended question

61
Q

Encourages elaboration [nod, yes, go on…]

A

Facilitation

62
Q

To give patient time to remember
Facilitates accuracy and elaboration

A

Silence

63
Q

To focus on interview
Provide more detail

A

Probing questions

64
Q

Rewording
Clarifies information

A

Repetition

65
Q

Condensing
verifies accuracy

A

Summarization

66
Q

Primary medical problem defined by patient, important because it focuses clinical history toward the single most important issue

A

Chief complaint

67
Q

Sacred 7

A

Localization
Chronology
Quality
Onset
Aggravating or Alleviation Factors
Associated Manifestations

68
Q

Defining exact and precise area possible for patient’s complaint
Requires perfectly worded questions accompanied by proper touching of pt

A

Localization

69
Q

Time element of history duration [onset, frequency, and course of symptoms]

A

Chronology

70
Q

Character of the symptoms

A

Quality

71
Q

Intensity, quantity or extent of the problem

A

Severity

72
Q

Patient explaining what he/she was doing when illness began

A

Onset

73
Q

Circumstance that produce the problem or intensity. It should be well defined.

A

Aggravating or alleviating factors

74
Q

Necessary to find out whether other symptoms accompany the chief complaint in order to determine whether all symptoms relate to the chief complained or another condition

A

Associated Manifestations

Patient Care and Management (5 decks)

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