UNIT 3-Techniques for problem solving

Question 1

facilitator

Answer 1

a person who manages a task so that it happens easily & smoothly

Question 2

research

Answer 2

the systematic investigation into & study of materials & sources to establish facts

Question 3

synthesise

Answer 3

to combine a number of things into a covert whole

Question 4

strategy

Answer 4

a plan or action designed to achieve a long-term aim or goal

Question 5

decision making

Answer 5

deciding which of a number of alternative solutions is the best

Question 6

authorization

Answer 6

showing a lack of concern for the wishes or opinion of others

Question 7

problem solving

Answer 7

finding an innovative solution to a articular problem

Question 8

Force- field analysis

Answer 8

desired outcomes improve training

Question 9

who invented Force- field analysis?

Answer 9

Kurt Lewis

Question 10

The chair technique

Answer 10

method weighing up the pros & cons of an idea or decision

Question 11

The empty chair technique

Answer 11

making a decision on your own

Question 12

The Delphi technique

Answer 12

trying to solve a big problem of which there seems to be no previous examples

Question 13

The nominal group technique (NGT)

Answer 13

avoid disadvantages of group discussions

Question 14

Forced combinations

Answer 14

creative ideas by mixing existing ideas

Question 15

The SCAMPER technique

S

Answer 15

substitute-replace

Question 16

The SCAMPER technique

C

Answer 16

combine-arrange

Question 17

The SCAMPER technique

A

Answer 17

adapt-existing

Question 18

The SCAMPER technique

M

Answer 18

magnify-modify

Question 19

The SCAMPER technique

P

Answer 19

put to other uses-parts

Question 20

The SCAMPER technique

E

Answer 20

eliminate-get rid

Question 21

The SCAMPER technique

R

Answer 21

rearrange-push idea around (reverse)

Question 22

When change is needed

Answer 22

Force field technique