Chapter 9: Eliciting Positive Perceptions and Behaviors: Coaching Techniques

Question 1

Active Listening

Answer 1

Involves the listener giving
the speaker oral and nonverbal feedback to indicate attention and understanding. The listener accepts what the speaker is saying at face value without inserting personal interpretation.

Question 2

Empathy

Answer 2

A warm responsiveness to the client’s needs or concerns.

Question 3

Rapport

Answer 3

A feeling of relationship, especially when characterized by emotional affinity.

Question 4

Motivational Interviewing

Answer 4

Using Bem’s self-perception theory, It suggests that clients are more dedicated to what they hear themselves defend

Question 5

Appreciative Inquiry

Answer 5

AI is an approach used for motivating change that focuses on exploring and amplifying strengths.

Question 6

Motivational Interviewing: Counseling aim

Answer 6

Explore why the individual isn’t sure he or she wants to exercise and build his or her motivation to want to change.

Question 7

Motivational Interviewing: Client

Answer 7

Help the individual explore why he or she is inactive, how he or she might begin exercising, and how exercising is consistent with personal values; use empathy.

Question 8

Motivational Interviewing: Information presentation

Answer 8

Neutrally explain discrepancies between current activity level and recommended levels and allow client to react.

Question 9

Motivational Interviewing: Questioning approach

Answer 9

Open-ended questioning to encourage exploration of thoughts and feelings regarding physical activity

Question 10

Motivational Interviewing: Dealing with resistance

Answer 10

Use reflection to try to acknowledge the individual’s point; resistance is a sign that a new approach is needed; acknowledge that ambivalence to change is normal.

Question 11

Motivational Interviewing: Summarizing

Answer 11

Use their language to summarize both the pros and cons of exercising.

Question 12

Advice Giving: Counseling aim

Answer 12

Persuade the individual that he or she needs to change and start exercising by providing an Ex Rx.

Question 13

Advice Giving: Client

Answer 13

Explain that someone who is inactive may be at increased risk for disease.

Question 14

Advice Giving: Information presentation

Answer 14

Give the evidence for why being inactive increases the risk of disease.

Question 15

Advice Giving: Questioning approach

Answer 15

Leading questions to have the individuals “prove” to themselves the risks of their inactivity and why they should be active.

Question 16

Advice Giving: Dealing with resistance

Answer 16

Have counterarguments ready and “correct” any misconceptions.

Question 17

Advice Giving: Dealing with resistance

Answer 17

Summarize the dangers of staying inactive and steps the individuals should take to be active.

Question 18

Assessing (the 5 As of behavior change)

Answer 18

Assessing involves measuring the clientt beliefs, behaviors, and motivations.

Question 19

Advising (the 5 As of behavior change)

Answer 19

Advise the client based on health risks and behaviors.

Question 20

Agreeing (the 5 As of behavior change)

Answer 20

Agree on a set of short-term and long-term realistic goals.

Question 21

Assisting (the 5 As of behavior change)

Answer 21

Assist the client with anticipating barriers and developing a specific plan to help the client avoid or at least effectively respond to barriers.

Question 22

Arranging (the 5 As of behavior change)

Answer 22

Arrange subsequent sessions with the client as a method of support.

Question 23

Developing Rapport

Answer 23

Both active listening and demonstrating empathy.