org structure

Question 1

reactive planning

Answer 1

Done in Response to a crisis/problem
Objective is to return organization to a previous, comfortable state
problems delt with seperately without integration into the whole organization
can lead to hasty responses and mistakes
“wanna return to normal functioning”

Question 2

Inactivism

Answer 2

seek status quo; spend time and energy resisting change
when change occurs,happens slowly
“happy as is dont see a reason to change”

Question 3

preactivism

Answer 3

Future oriented and use technology to accelerate change
unsatisfied with present

Question 4

Proactive planning

Answer 4

Consider, past, present & future and attempt to plan the future of organization
Occurs in anticipation of changing needs of to promote growth within organization
-is required of all leadersmanagers so needs and goals are met
-best planning

Question 5

Forecasting

Answer 5

Trying to estimate how a condition will be in the future
Need to be well informed on the legal, political, & socioeconomic factors affecting health care
Utilizes input from others
-protects oganization from undesirable changes

Question 6

strategic planning

Answer 6

Plans for a successful future of the organization by aligning the organizations abilities with the external opportunities in the environment
Includes examination of organizations purpose, mission, philosophy, and goals in the context of environmental opportunities or demands.
ex; planning for future success or nurse shortage

Question 7

SWOT Analysis

Answer 7

tool for assisting in strategic planning
Strengths, weaknesses, opportunities, threats

Question 8

Balanced Scorecard

Answer 8

tool for strategic planning
financial, customers, internal business process(what do customers want), learning and growth

Question 9

the planning hierarchy

Answer 9

mission, philosophy, goals, objectives, policies, procedures, rules

Question 10

Mission statement

Answer 10

why the org exists , and their princples, and standards of practice
no more 3-4 sentences
identify what is unique abiut it
highest priority in planning because it influeces the rest

Question 11

philosphy

Answer 11

flows from Mission; identifies values and beliefs that guide actions of the organization


Question 12

Organizational Philosophy

Answer 12

provides basis for developing nursing service philosophies and unit philosophies

Question 13

Nursing Service Philosophy

Answer 13

should address fundamental beliefs about nursing and nursing care and how nursing will meet organizational goals.

Question 14

Unit Philosophies

Answer 14

specifies how nursing care provided on a specific unit will correspond with nursing and organizational philosophies.

Question 15

Personal Philosophies and Values

Answer 15

Nurses need to consider how their personal values correspond to philosophies and values of organizations and individual nursing units.
ur personal values and philosoph are seenin the decisions you make providing care
-conflict-both internal and external can exist when personal philosophies do not compliment the unit and organizational philosophies.
important to evaluate mission statement and philosophies for a job

Question 16

Goals

Answer 16

aim of the philosophy
global
measurable
state desired end product
“will have several objectives”

Question 17

Objectives

Answer 17

more specific than goals
identify how and when goal is to be accomplished
usually goals have several objectives

Question 18

Policies

Answer 18

statements and instructions that direct oganization decision making
expressed policies
implied policies- not written down but everyone knows it

Question 19

Procedures

Answer 19

Plans for completing a specific task
Sequence of steps of required action to complete task

Question 20

Rules

Answer 20

Included in policies and procedure; allow only 1 choice of action

Question 21

Formal organizational structure

Answer 21

Framework for defining managerial authority, responsibility, and accountability
- formal lines of communication and decision making
- well planned and thought out

Question 22

Informal structure

Answer 22

Naturally forming social network of employees
Fills in the gaps in communication& relationships
-has its own leaders
-how employees network with eachother to get work done
-has own communication system called the grapevine

Question 23

Organizational Theory and Bureaucracy- Max Weber

Answer 23

Helps make actions of management fair and predictable
Clear Chain of Command
Rules and Regulations
Specialization of Work
Division of Labor
Impersonality of Relationships

Question 24

components of org structure

Answer 24

chain of command (top to bottom how decisions get made)
Span of control(ratio of people to manager)
Managerial levels
-1.top level(CEO&medical director decide policies and agreements), middle level(carry out goals and pass up and out info alot of communication day to day planning (unit manager, supervisor), first-level (daily functioning of unit (charge nurse, assistant manager, nurseeducator, team lead)
centrality (smaller span of control)amt they have is determined where they are in the lines of communication. (middle level has alot)/flat structure(larger span control inverse relati)

Question 25

line structure

Answer 25

tall working top down

Question 26

matrix structure

Answer 26

focus more on function and product being produced; grouped out

Question 27

Flat designs

Answer 27

short, flat, wide span of control - in charge of more
more decision making happens at lower levels

Question 28

Centralized decision making

Answer 28

Managers at top make decisions
Top Down Control
Thinking and decision making of a few, guides the organization’s goals

Question 29

Decentralized decision making

Answer 29

Decision making throughout
problems solved by lowest level or level they occur

Question 30

Organizational culture

Answer 30

sum or organizations values expectations experiences traditions expressed by..

Question 31

shared governance

Answer 31

Shared by directors, managers, nurses, doctors
Joint practice committees
Empowers nurses to have more control over nursing practice
Development of different nursing councils

Question 32

magnet designation

Answer 32

Recognition of Nursing Excellence in Nursing Services
“Magnet” used because attracts and retains nurses
Five Components Required:
Transformational Leadership
Structural Empowerment
Exemplary Professional Practice
New Knowledge, innovation
Empirical quality results

Question 33

what are the purposes of committiees

Answer 33

get a job done and ensure things work smoothly

Question 34

important considerations for forming a committee

Answer 34

mixture of experience levels, leadership qualities, diversity of ppl

Question 35

responsible committee member behaviors

Answer 35

contribute, show up, listen and willing to compromise, reliable,

Question 36

fish bone diagram

Answer 36

Method of identifying root causes of a problem.
Head of the fish is the problem.
Bones of the fish are the factors or causes related to the specific problem.
Main bones of fish used for organization of root causes.
Smaller bones identify specific causes.