Takeout Procedure Quiz Flashcards
How do we answer the phone?
Hi this is Anthony’s coal fired pizza in pines, this is Samantha, how can I help you?
Do we put names on takeout bags? Why?
No, to not offend anyone
What do we offer a guest before handing them their takeout order? (Free of charge)
Plates, napkins, utensils, crushed red pepper flakes, and Romano cheese
What can we offer to someone who’s gluten free?
Gluten free items: rice flour crust, chicken wings, salad with no bread, salad, tuna, or chicken breast
How do you handle a guest with any allergy?
Alert manager and offer items without said allergen.
What procedure is taken for any complaint?
Notify manager
What do you write on a takeout check if the guest orders a salad with no onions add Gorgonzola cheese?
- G no On
What do you say if a guest asks for a lightly cooked pizza?
We use coal ovens set to 900 so all our food is well done. Cooking the outside first, then the inside.
Whose job is it to say hello and goodbye to our guests?
Everyone
What comes on the side for an arugula pizza?
Arugula comes on the side with the Romano cheese and dressing also on the side.
What comes on the side for an order of meatballs?
Ricotta cheese and bread
Name two things that muse be typed into the pos system before placing an order.
Name and time.
What is our loyalty program? When do we ask for their loyalty number?
A program that rewards our guests for coming.
When you sign up you get a 12’ free pizza in 24 hours
Every $1 gives you 10 points and at 750 points you get a $5 reward
List 3 takeout responsibilities
Restocking / side work
Answer phone
Give out orders
When packing food are our pizzas sealed?
Yes, with a sticker
