1.2

Question 1

Values of Care in Health & Social Care services

Answer 1

-Promoting Equality and Diversity
-Promoting Individual Rights and Beliefs
-Maintaining Confidentiality

Question 2

Promoting Equality & Diversity

Answer 2

Everyone should be treated fairly and impartially (without judgement) when receiving care services; this is their right.

Question 3

an example of promoting equality and diversity

Answer 3

service users should be enabled to practise their religion in a residential home.

Question 4

Promoting Individual Rights & Beliefs

Answer 4

-Some vulnerable clients may not be in a position to exercise their rights independently. The following principles protect these service users:

-all people have the right to be consulted and involved in decisions that affect them.
- people have the right to express their views and beliefs including the right to refuse care or treatment.
-they have the right to dignity, choice e.g. meals, what to wear, privacy, respect.

Question 5

Maintaining Confidentiality

Answer 5

H&SC workers need to protect all individuals in their care by respecting confidentiality of personal information.
However sometimes confidentiality cannot be kept when requested and then should be passed on through a “need to know basis”.

Question 6

Confidentiality rights are restricted in the following 3 situations

Answer 6

-When someone is at risk of harming themselves,
- When someone is at risk of harming others,
-When someone is at risk of being harmed by someone else.

Question 7

Valses of Care in Child Care Services

Answer 7

-Making the welfare of a the child Paramount
-Keeping children safe and maintaining healthy environment
-Working in partnership with parents and guardians
-Encouraging children’s learning and development