Chapter A - Staffing performance & Business objectives

Question 1

Importance of maintaining a good relationship with staff

Answer 1

• Employees are stakeholders of a business
• They are the biggestline-itemexpense of a business while also being its most valuable asset
• Studies have found that when the business’ objectivesalignwith the employee’s own objectives, there is anincreasein the performance of both the business and the employee

Question 2

How to build and maintain good relationships with staff

Answer 2

• The individual goals of a staff member should be linked to a team, department, and business as a whole
• This is useful as a staff member who can understand how their personal objectives affect the business as a whole become more engaged in their work.

Question 3

Effective management strategies

Answer 3

• Clearly communicating goals
• Motivating employees
• Supporting employees

Question 4

Staffing

Answer 4

Are the people who work for the business in exchange for payment