Business Planning Flashcards

1
Q

What is a business plan?

A

Formal written document containing the goals of the business and the methods for attaining those goals

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2
Q

What are workmans business aims and objectives?

A
  • achieve sustainable and profitable growth
  • Expand customer base and meet Clients needs
  • Make positive impact on the communities
  • Always deliver a high quality of service
  • Maintain a culture where people thrive and reach their full potential
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3
Q

What is a SWOT analysis?

A

Strategic business planning tool used to assess the Strengths, Weaknesses, Oppertunities, and Threats of business

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4
Q

What is a PEST analysis?

A

Analysis of Political, Economic, Social and Technological factors that could affect a business now and in the future

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5
Q

What do you find in a business plan?

A
  • Description of business
  • The vision
  • Objectives and goals
  • Strategies and actions
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6
Q

How do companies write a business plan

A
  • Analyse markets and competitive environment to identify business oppertunities and critical success factors
  • Then develop goals and objectives with the associated strategies and actions
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7
Q

What is a Client Account planning session?

A
  • Review of current workload, resources, fees, etc
  • Identification of key Client personnel who have influence over job oppertunities
  • Review of pipeline oppertunities with that Client
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8
Q

How do you contribute toward your companies goals?

A
  • Focus on safety
  • Excellence in my work
  • Sharing knowledge
  • Keeping up with new technologies
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9
Q

How do you think an up to date business plan can help and organisation in the current economic climate

A
  • To seek funding
  • To gain new instructions, new Clients, new customers
  • To help focus on key priorities
  • To help with budgetting
  • Help setting targets for staff
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10
Q

What are KPIs?

A

Key Performance Indicator

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11
Q

What are your firms KPIs?

A

For arrears/rent:
- 90% collection at day 7 of quarter
- 95% collection at day 14 of quarter
- 98% collection at day 28 of quarter

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