Module 1

Question 1

Leadership

Answer 1

Leadership is the process by which one person influences the thoughts, attitudes, and behaviors of others.

Question 2

Organizational change

Answer 2

Organizational change is the act of making an organization something different from what it bor from what it would be if left alone

Question 3

Change management

Answer 3

Change management is the process of managing change in an organization. In change management leaders are called upon to understand the scope of the change, to make a persuasive case for it, and to help employees adjust to work new conditions.

Question 4

Creativity

Answer 4

Creative is alfined as the generation of new ideas by individuals and teams.

Question 5

Innovation

Answer 5

Innovation is the process by which an organization generates new ideas and converts them into new products, business practices, and strategies that create value. Innovation is not deerned successful unless that creative process is translated into a commercially successful endeavor.

Question 6

Organizational culture

Answer 6

The basic tacit assumptions about how the world is and ought to be that a group if people share and that determines their perceptions, thoughts, feelings, and overt behavior.

The set of key values, beliefs, understanding and norms of an organization.

Question 7

Subculture

Answer 7

Group of people with a culture which is different from the larger culture to which they belong.

Question 8

Organizational Culture Assessment Model

Answer 8

A model that categorizes an organization as having one of four types of cultures: Clan, Adhocracy, Market, or Hierarchy. developed by Kim Cameron and Robert Quinn

Question 9

Clan

Answer 9

The Clan is a friendly place where people openly share like a family or group of friends might. This organization values loyalty, tradition, collaboration, commitment, teamwork, participation, and consensus. The leader has a tendency to be a mentor or team builder.

Question 10

Adhocracy

Answer 10

Adhocracy style of organization is entrepreneurial, flexible, and creative. People take risks and are innovators. You will find cutting edge organizations in this type of culture striving to improve and grow. It anticipates what is needed in the marketplace and is agile enough to respond quickly. The leader is entrepreneurial and a visionary.

Question 11

Market culture

Answer 11

Market culture is results-oriented, competitive, and driven. Members are goal-oriented and success is achieved by meeting targets and goals. Delivering results to customers and being productive is valued more than developing employees. This culture strives to win and leaders are demanding and drive their people hard to increase market share and profitability.

Question 12

Hierarchy style

Answer 12

Hierarchy style places an emphasis on being a formal, structured, and stable environment. It values rules, procedures, and policies that provide stability for the organization. Individuals are encouraged to be reliable, dependable, and deliver results by following the structure of the group. Leaders are efficient, organized, and strive to run a smooth operation by following processes and procedures.

Question 13

Bridges’ Transitional Model

Answer 13

There are three distinct stages in Bridges’ model:

Ending, Losing, and Letting Go
The Neutral Zone
New Beginning

Question 14

Sustainability

Answer 14

Sustainability* is the use of ecosystems and their resources in a manner that satisfies current needs without compromising the needs or options of future generations.

Question 15

Sustainable management

Answer 15

The management of a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts.