Mod2

Question 1

It is the process of thinking about and organizing the activities required to achieve a desired goal.

Answer 1

Planning

Question 2

Assignment of specialized jobs
to various departments and/or positions.
Work specialization is the best
way to use the human resources
of the organization.

Answer 2

Division of work

Question 3

The specific and limited number of subordinates that a manager
can effectively handle and control

Answer 3

Span control

Question 4

The principle of span of control states that there are only so many
employees a manager can effectively supervise.

Answer 4

Span control

Question 5

Every employee should
receive orders from only one
superior.

Answer 5

Unity command

Question 6

There should be one boss and
one plan for a group of activities
having the same objective.

Answer 6

Unity direction

Question 7

In any organizational structure,
ultimate authority rests at the top
and flows downward.

Answer 7

Scalar chain

Question 8

Scopes of the limits to authority
and responsibility must be well
delineated on paper as well as in
the minds and actions of
employers and employees.

Answer 8

Scalar chain

Question 9

This is especially true in hospitals
where there potentially can be
many “bosses” – hospital
administrators, physicians serving
as chiefs of staffs, etc.

Answer 9

Scalar chain

Question 10

are established at organizational, departmental, or individual level. It has something to do with the direction in which an individual or organization wants to move.

Answer 10

Objectives

Question 11

prescribes a definite scope and
suggests direction to maximize the efforts of a manager.

Answer 11

Goals

Question 12

This principle explains that “in
union there is strength”.
It emphasizes the need for
teamwork and the importance of
communication in obtaining it.

Answer 12

Esprit de corps

Question 13

Employees should be given
enough time and period to prove
his worth to the company.

Answer 13

Stability of tenure

Question 14

This can be applied through
probationary appointment.

Answer 14

Stability of tenure

Question 15

The interest of one employee or
group of employees should not
prevail over the interest of the
business

Answer 15

Subordination of Individual
interest to General interest

Question 16

Unnecessary elements should
be eliminated from all activities
as well as from the process and
procedures established for
carrying them

Answer 16

Simplicity

Question 17

Ensure that there is a place for
everything.

Answer 17

Order

Question 18

It results from kindness and
justice.

Answer 18

Equity

Question 19

The method of payment should
be fair and should afford the
maximum possible satisfaction
to employees and employer.
This principle is based on “equal
pay for equal work”.

Answer 19

Renumeration

Question 20

To determine the feasibility of a
specific business or program.
Business planning is used to
make a decision about investing
in and moving forward with a
program.

Answer 20

Business

Question 21

To ensure the resources
necessary to achieve the goals
and strategy of the organization.
Resource planning can be comp
rehensive (all resources needed
to achieve goals and strategic
plan of the organization) or can
focus on a specific type of
resource.

Answer 21

Resource

Question 22

To ensure that the organization
is doing the right things.
Addresses what business the
organization is in, or ought to be
in, provides a framework for
more detailed planning and day-
to- day decisions.

Answer 22

Strategic

Question 23

To ensure that the organization
is prepared perform the
immediate tasks and objectives
to meet the goals and strategy of
the organization. To ensure that the organization is doing things right.

Answer 23

Operational

Question 24

To ensure that an organization is
organized appropriately to meet
the challenges of the future.
Key elements include reporting
relationships, definition of
responsibilities, and definition of
authorities.

Answer 24

Organized

Question 25

To provide a fall back option or
direction should the original
strategy of the organization fail
or should something unexpected
occur. It can occur for a specific
anticipated situation, the most
common of which are business-
related crises (such as a labor st
rike), natural disasters, and
changes in management
personnel.

Answer 25

Contingency

Question 26

It is the process of mapping out the actions necessary to accomplish short-term objectives.

Answer 26

Operational planning

Question 27

It focuses on determining the day-to-day activities that are necessary to achieve the long-term goals of the organization.

Answer 27

Operational planning

Question 28

Strategic planning defines what to do, and operational planning defines how to do it. The operational plan is an outline of the tactical activities or tasks that must occur to support and implement the strategic plan—sometimes called
tactics

Answer 28

Operational planning

Question 29

The mission is the purpose of the company.

Answer 29

Mission

Question 30

The mission statement defines what the company does or is.

Answer 30

Mission

Question 31

It is a statement of the present going ahead into the near future.

Answer 31

Mission

Question 32

It is a document written to create a sense of purpose for customers and employees.

Answer 32

Mission

Question 33

The mission statement should be short—usually no more than two
sentences.

Answer 33

Mission

Question 34

It focuses on the common purpose of the organization and may draw
from the values or beliefs held by the organization.

Answer 34

Mission

Question 35

The mission statement should help to differentiate the company from
others that provide the same products or services.

Answer 35

Mission

Question 36

Some organizations include in the mission statement not only what the company does but also how it does it - essentially the differentiating point.

Answer 36

Mission

Question 37

French Industrialist

Answer 37

Henry fayol

Question 38

He provided the “14 Principles of
Management”

Answer 38

Henry fayol