Bridge Management - E/R

Question 1

Name 5 soft skills

Answer 1

• Communication
• Situational Awareness
• Decision making
• Teamwork
• Time Management
• Leadership
• Management of Stress
• Management of Fatigue

Question 2

What are the 5 steps to Risk Assess?

Answer 2

1 - Identify the hazards
2 - Who might be harmed and how
3 - Evaluate the risk
4 - Implement the precautions
5 - Review the risk

Question 3

Name 5 internal communication barriers

Answer 3

• Language
• Culture
• Motivation
• Expectations
• Past experience
• Prejudice
• Status
• Emotion/moods
• Deafness
• Voice Level
• Trust

Question 4

Name 5 ways to improve communication

Answer 4

• Reduce distractions
• Be clear and concise
• Listen actively
• Be time sensitive
• Clearly identify the targeted recipient
• Only give positive instructions
• Avoid statements open to misinterpretation
• Use phonetics for alpha numeric information
• Reinforce your message with eye contact and hand gestures
• Think aloud

Question 5

Name 5 times you would hold a briefing

Answer 5

• Prior to conducting a voyage
• Prior to departure
• Prior to arrival
• Prior to taking over a watch
• Prior to fundamental operations

Question 6

Name 5 things that would be included in a briefing

Answer 6

• Function
• Responsibility of team members
• Weather forecast
• Predicted tides
• Traffic
• Condition of equipment
• Pilot arrangements
• Intended plan
• Contingency plans
• Means of communication
• Critical stages
• Expected clearances
• Reporting required

Question 7

What are 5 components in teamwork?

Answer 7

• Leadership
• Monitoring
• Backup behaviour
• Adaptability
• Group oriented
• Effective communication
• Ensuring all team members have correct skills for the task being undertaken
• Clearly establishing roles and responsibilities
• Establish ground rules

Question 8

Name 5 human factors in The Deadly Dozen

Answer 8

• Situational Awareness
• Fit for Duty
• Fatigue
• Distractions
• Pressure
• Capability
• Teamwork
• Local Practices
• Culture
• Complacency
• Communication
• Alerting

Question 9

Name 5 Core Safety Leadership Qualities

Answer 9

1. Instil respect and command authority
2. Lead by example
3. Draw on knowledge and experience
4. Remain calm
5. Practise ‘tough empathy’
6. Be sensitive to different cultures
7. Recognise crew’s limitations
8. Motivate crew
9. Safety of crew and passengers most important
10. Communicate and listen clearly

Question 10

Name 5 things to do when in restricted visibility

Answer 10

• Call master
• Inform engine room
• Engines ready
• Sound appropriate whistle signal
• Review safe speed
• Review radar setup
• Close watertight doors
• Request additional lookouts
• Consider hand steering
• Turn on navigation lights

Question 11

Name 5 times you would call the master

Answer 11

1. Restricted visibility
2. Traffic conditions are causing concern
3. Difficulty experienced in maintaining course
4. Failure to sight land, a navigation mark or to obtain soundings by an expected time
5. If land or a navigation mark is unexpectedly sighted
6. Breakdown of any essential navigation equipment
7. Radio equipment malfunctions
8. Heavy weather
9. Navigation hazards
10. Any emergency