Week 3 Chapter 56 Flashcards
What is the usual amount of money kept in a petty cash account
$50
A key written communication tool in the medical office is the
Policy and procedures manual
Which of the following would be found in an administrative procedure manual
Telephone procedures
Bill’s wife was diagnosed with: colon cancer and underwent surgery last week she is currently undergoing chemotherapy and is both very ill and very weak which of the following will allow bills to stay-at-home and take care of his wife for up to 12 weeks without pay without losing his job
Family medical leave act
Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company
Organizational chart
Generally the penny cash fund should be replenished when there is a minimum of_in the fund
$15
Which of the following information is most likely to be located in the P&P manual for a medical office
Dress code
The basics of hiring a successful employee include
Discussing policies and procedures early
Money from the petty cash fund should be used for purchases such as_
Postage due fees and holiday decorations
Shannon is the practice manager for a mid size medical practice today she’s interviewing Tina for the position of medical assistant which of the following questions should Shannon avoid during the interview
Are you a Union member
Which of the following terms is used to demonstrate how each rank or level in an organization is accountable to those directly superior and how the authority passes from one level to the next
Chain of command
A clinical procedure’s manual would be most likely to include
Reagent, standards, and controls used
Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures
Policies and procedures manual
In a physician owned medical practice, who is ultimately responsible for the practice
Physician
