Professionalism In Allied Healh Flashcards

1
Q

The majority of communication is nonverbal

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

All allied health professionals must wear scrubs

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Self-esteem reflects how confident you are in your abilities or skills

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Regulations are guidelines and instructions of what is typically considered to be proper codes of conduct

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Someone might use the________stlye of conflict management if there is an emergency situation or they are certain that they are correct

A

Competing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A patients freedom to choose must be respected at all times

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How do you manage emotions in the workplace

A

Pause
Self talking
Identify your feelings
Identify your physical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

How do you confront your anger in the workplace

A

Breath deeply
Stay relaxed
Ask questions
Listen carefully
Show empathy
Avoid judgment
Check understanding
Stay calm
Speak slowly
Non-threating language (physical and verbal)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are 5 attributes to emotional intelligence

A

Self-awareness
Self regulation
Motivation
Empathy
Social skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the benefits of optimism

A

Low stress level
Better coping skills
High level of resilience
Better physical health

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the conflict management styles

A

Accommodating
Collaborating
Competing
Avoiding
Compromising

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are common patient expectations

A

To be heard
To be treated by professional and caring staff
To receive clear explanations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

How do you communicate with a patient that is hearing impaired

A

Maintain good eye contact
Talk without background noise
Provide good lighting
Rephrase
Speak clearly
Use an interpreter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How do you communicate with a patient that is visually impaired

A

Speak normal but clear
Talk direct
Identify self
Address them by name

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

How do you communicate with a patient that has a speech impairment

A

Don not rush
Ask questions that require a simple answer
Be honest if there is a difficulty in understanding
Ask to repeat
Write or text
Use ASL

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is critical thinking

A

The ability to think about a subject, content, or problem
-carefully
-analytically
-rationally
-clearly