Managing Human Resources Flashcards

1
Q

What’s the primary environmental force that influences HR?

A

Legal Environment

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2
Q

What are the three tasks associated to the first phase of HRM?

A

Employment planning, recruting and/or downsizing, selection.

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3
Q

Process by which managers ensure that they have the right number and kinds of people in the right places at the right times.

A

Employeement planning

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4
Q

Written statement of what a jobholder does, how it’s done and why.

A

Job Description

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5
Q

The minimum qualifications that an incumbent must possess to preform a given job successfully.

A

Job Specification

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6
Q

Name the recruting sources you know.

A

Internet, employee referrals, company’s website, college recruting and professional recruting organizations.

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7
Q

Name the downsizing options you know.

A

Firing, layoffs, attrition, transfers, reduced workweeks, early retirements and job sharing.

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8
Q

How can a manager turn an interview in an effective interview?

A

Prepare a set of questions, review the applicant’s résumé, review the job description and the job specification and write the evaluation of the the applicant as soons as the applicant leaves.

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9
Q

Why should managers always use the best techniques, like tests, work samplings and specific questions, while recruting employees?

A

To reduce the number of reject and accept errors.

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10
Q

Why is it negative to have excessively inflated information about your company?

A

New hires are prone to become desillusioned and less committed to the organization if they feel they were misled, which can be a future problem for your organization.

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11
Q

What does RJP stands for?

A

A realistic job preview is when the realistic information about the job and the company is given to an applicant, independently if it’s positive or negative information.

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12
Q

What’s the orientation process in HRM?

A

Is the process of introducing new hires to the organization and its purpose is to reduce inicial anxiety, familiarize new employees and facilitate the outsider.

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13
Q

What’s employee training?

A

Learning experience that changes employees’ ability to performe on the job.

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14
Q

Enumerate the employee training methods you know.

A

Traditional Training Methods:
1. On-the-Job
2. Job Rotation
3. Monitoring and Coaching
4. Experiential Exercise
5. Workbooks
6. Classroom Lectures

Technology-Based Training Methods
1. Online Content Learning
2. Videoconferencing
3. E-Learning
4. Mobile Learning

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15
Q

Enumerate the specific performance appraisal methods you know.

A
  1. Written Essay
  2. Critical Incidents
  3. Adjective Rating Scales
  4. BARS
  5. MBO - accomplishment of specific goals
  6. 360º Appraisal
  7. Multiperson
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16
Q

Enumerate the forms of multi-person evaluations you know.

A
  1. Group-Order Ranking
  2. Individual Ranking
  3. Paired Comparison
17
Q

What to do when an employee is not doing so well?

A

Reassigne them to another position, provide train, and in case of discipline problems try employee counseling.

18
Q

Why should organizations have a effective and appropriate compensation system?

A

To root competent and talented individuals, to attract possible competent and talented individuals and to keep employees motivates.

19
Q

What are the contemporary issues in HRM?

A

Downsizing, workforce diversity (different people require different apporaches), sexual harrasement, workplace spirituality and HR costs.