(Chapter 7) Risk Management

Question 1

What kind of issues does risk management deal with?

Answer 1

health and safety of employees, business interruption or enterprise management, preventing/dealing with violence in the workplace, security measures, terrorism, cybersecurity, business continuity, emergency planning

Question 2

How does risk management differ from workplace safety?

Answer 2

Safety focuses on reducing the risk of injury to employees in the workplace; risk management focuses on protecting the business and employees from external factors

Question 3

What are regulations?

Answer 3

specific directives with the same force of law enacted by federal agencies in order to executive acts of congress

Question 4

What is case law?

Answer 4

refers to laws that are based on judicial decisions that arise out of court cases involving legal issues such as regulations, established law or statutes

Question 5

What was the Administrative Procedure Act designed to do?

Answer 5

designed to govern the process that federal agencies must follow when developing and issuing new federal acts

Question 6

what is a hazard?

Answer 6

something that can cause harm if not mitigated or eliminated

Question 7

what are the three categories of workplace hazards

Answer 7

physical (heavy machinary, extreme heights), health (chemical exposure, bacteria), and psychosocial (job insecurity, work life balance)

Question 8

what are engineering controls?

Answer 8

first level of OSHA hazard control; redesign of a machine or work area to remove the exposure to the employee; might mean installing barriers or guardrails

Question 9

what are administrative controls?

Answer 9

second level of OSHA hazard control; job rotation or safety procedures that limit exposure

Question 10

what are PPE (personal protective equipment)

Answer 10

third level of OSHA hazard control; PPE should only be used when engineering or administrative controls are not possible in eliminating the hazard

Question 11

What are the four components of organizational security?

Answer 11

physical, financial, processes, data

Question 12

Why should an organization develop written security policies and procedures?

Answer 12

to clarify procedures to employees and show the organization is serious about security

Question 13

What are the four phases of business continuity?

Answer 13

Planning > Emergency response > Recovery > Post Recovery (makes a big circle)

Question 14

what happens during the planning phase of business continuity?

Answer 14

HR helps the organization develop clear goals, procedures and expectations that are then communicated to employees. Typically included in employee handbook. Includes: how business will continue operations in event of disaster, employee’s role in maintaining contact with employer, many other things p 129

Question 15

what happens during the RECOVERY phase of business continuity?

Answer 15

the organization must adapt to operating differently for a period of time. For example: Employees may need to work remotely, certain services or production may be put on hold, or hours of. operations may change

Question 16

What is HR’s role in the post-recovery phase of business continuity?

Answer 16

notify employees that recovery period has ended and help them transition back to normal operations; HR must also respond to employees need for time off to find a new home, recover from injuries, or resolve personal/family matters

Question 17

How could HR determine what resources employees would need to continue working in case of an emergency and how to provide those resources?

Answer 17

SWOT Analysis

Question 18

what is privacy

Answer 18

the right to be unobserved

Question 19

how does HIPAA protect privacy

Answer 19

protects health related information with covered entities such as insurance plans

Question 20

what does the Genetic Information Nondiscrimination act do?

Answer 20

protects and restricts usage of employees’ genetic information

Question 21

what does the fair credit reporting act do?

Answer 21

restricts the ways that consumer data, such as credit reports, may be used for employment purposes

Question 22

What is corporate social responsibility?

Answer 22

how and tow hat level the organization focuses funds and capital toward improving one or more segments of society that are in need or are underrepresented by positively impacting their standard of living

Question 23

what is philanthropy

Answer 23

can include the donation of monies or employees’ time and talents

Question 24

what is charitable giving

Answer 24

may be as simple as the company itself donating funds to one or more specific nonprofit organizations; may also be conducted through providing mechanisms for employees to donate. Payroll deductions or matching contributions are some of the ways businesses can encourage and support personnel donating their own funds

Question 25

what happens in a volunteer program

Answer 25

employees are encouraged to volunteer their time to nonprofit organizations especially through incentives like paid time off for volunteer time or bonuses tied to volunteering

Question 26

what is corporate citizenship

Answer 26

refers to an organization’s responsibility to creating a higher standard of living or improving the quality of life of its neighboring communities or other areas throughout the globe